Senior Client Program Manager
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Job Description
Job Description Summary:
As a Senior Manager, Client Programs, you will oversee enterprise-level client programs, ensuring strategic execution, operational excellence, and high-impact delivery across regions or service lines. You’ll serve as the primary executive point of contact for major clients while leading cross-functional teams, driving profitability, and ensuring program performance meets the highest standards.Job Description:
WhatYou’llDo
- Lead strategic management of multiple large-scale client programs and ensure operational excellence.
- Serve as the executive point of contact for client leadership teams and key stakeholders.
- Define program goals, timelines, KPIs, and performance benchmarks.
- Oversee cross-functional execution across engineering, construction, permitting, finance, and operations.
- Manage program financials including forecasting, billing structures, margins, and budget adherence.
- Partner with Business Development and Operations to support clientexpansions, renewals, and growth opportunities.
- Identifyrisks, analyze trends, and implement mitigation strategies across portfolios.
- Drive standardization, process improvements, and innovation in program delivery models.
- Coach, mentor, and develop junior program managers and client-facing supervisors.
WhatYou’llBring
- Bachelor’s degree;Master’s in Business, Engineering, or related field preferred.
- 8–10+ years of experience leading large client programs, including in a senior or leadership capacity.
- Deep understanding of telecom engineering, construction, OSP/ISP operations, and regulatory requirements.
- Strong executive presence with the ability to influence at all organizational levels.
- Proficiencywith analytics, budgeting, forecasting, and enterprise program management tools.
Preferred Qualifications
- Experience managing Tier 1 carrier accounts or large public-sector telecom programs.
- Familiarity with regulated or unionized construction environments.
- PMP certification; Lean Six Sigma or similar process improvement training.
Working Conditions
- Office and client-site environment with frequent regional and national travel.
- Occasional extended hours during critical project phases or escalations.
Physical Requirements
- Ability to travelfrequentlyandwalkconstruction sites as needed.
- Ability to sit, stand, or work at a computer for extended periods.
- Ability tolift upto 30lbsoccasionally.
Why Join Us
AtTriTechne,you’llhelp deliver reliable connectivity that powers homes, businesses, and communities. We provide hands-on training, career growth opportunities, and a safety-first culture where your skills and commitment make a difference.
Note:This job posting provides a general overview of the responsibilities and qualifications typically associated with the Senior Manager, Client Programs role. Actual job duties may vary depending on client and program needs.
How We Work – TriTechne’s Core Values
Integrity: We uphold the highest standards of honesty and transparency in all of our actions and communications.
Accountability: We commit to results and exceptional quality in our work and fully embrace accountability to our team and to our goals.
Respect: We foster an environment of mutual respect, support, and encouragement, recognizing the value of every individual.
Coachability: We are committed to growth and self-directed learning, actively seeking and openly welcoming feedback on our performance and our decision-making.
Teamwork: We believe in the power of collaboration, leveraging our collective strengths to surpass individual capabilities in order to achieve shared objectives.
Benefits
TriTechne offers a comprehensive benefits package to all full-time employees. The Benefit Package includes the following: Health, Dental, and Vision insurance, Life Insurance, Short-Term & Long-Term Disability Insurance, a 401(k)-retirement plan with company match, paid time off, and other benefits that will be detailed upon your onboarding.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.