Senior Director, Consulting

Opportunity

We're seeking an experienced Director to lead transformational consulting work for 600+ global brands, retailers, and service providers. This is a leadership role where you'll shape strategy, drive innovation, and build high-performing teams, all while staying at the forefront of digital commerce evolution.

You'll have real autonomy to lead complex engagements from conception to impact, mentor talented professionals, and pioneer new solutions that move the needle for our clients. You'll be a strategic partner to our leadership team, not just an executor.

What you'll do:

Client Impact & Delivery

• Lead complex, multi-faceted client projects that directly influence business strategy-taking clients from challenge identification through research, ideation, planning, and final delivery
• Build and coach high-performing project teams with clear processes, robust feedback, and a focus on growth
• Translate research and insights into actionable strategies tied to client business objectives; identify growth opportunities and capability gaps
• Present findings to senior stakeholders through dynamic presentations, workshops, and strategy sessions
• Leverage cross-functional expertise to accelerate delivery and raise the bar on every project

Growth & Business Development

• Drive revenue and contribution margin targets while building lasting relationships at the senior executive level
• Identify and conceptualize new service offerings by translating thought leadership into market-ready solutions
• Proactively uncover opportunities within strategic accounts and position your team to win them

Team & Organizational Leadership

• Build, develop, and retain a high-calibre team, setting performance KPIs, mentoring individuals on their career path, and creating an environment where people do their best work
• Champion thought leadership across the team to ensure you're staying ahead of industry trends and strategic shifts
• Define and implement best practices in consulting delivery; continuously improve processes and ways of working
• Partner with the broader consulting leadership team to strategically allocate resources and optimize capacity

Who you are:

• Deep expertise in digital commerce, retail strategy, and how manufacturers and retailers operate and compete
• Track record in professional services with proven success leading consulting engagements or strategic initiatives for senior clients
• Strategic mindset with experience in FMCG, Retail, or Consulting-ideally with a digital commerce focus
• Exceptional communicator with compelling presentation and storytelling skills; you can command a room and persuade with clarity
• Strong leader who's invested in people development and creating environments where teams thrive
• Analytical thinker who can synthesize primary and secondary research into insights that drive real recommendations
• Organized operator who manages complexity well, delivers on time and on scope, and maintains control across multiple moving pieces