Senior Director of Production Control

OVERVIEW

The Senior Director of Production Control owns the strategy, systems, governance, and organizational capabilities that ensure predictable, efficient, and scalable product flow across the distribution network. This leader serves as the architect of network flow strategy and the enterprise integrator between demand, inventory, labor planning, and distribution execution — shaping how the network runs today and how it will grow in the future.  They define and operationalize the multi-year roadmap for labor planning, capacity modeling, WMS evolution, analytics, and process governance, ensuring the network has the  capabilities required to support high growth and increasing complexity. They build the frameworks, tools, and organizational structures that sustain daily performance while unlocking long-term capacity and efficiency.  Operating at an executive altitude, this leader balances strategic foresight with operational rigor:

• Strategically: setting the 3–5 year network flow vision and designing enterprise capabilities (labor planning, capacity modeling, WMS/tech integrations, analytics, and governance) that enable scalable, resilient fulfillment.
• Operationally: overseeing network-wide flow planning, waving strategy, backlog management, and issue resolution to ensure service-level performance and delivery on throughput, cost, and labor targets.

RESPONSIBILTIES 

Enterprise Strategy & Architecture

• Set the roadmap and vision for Production Control across the network, defining the capabilities, systems, and organizational structures needed to support growth.
• Architect scalable product-flow systems — including waving logic, labor planning integrations, network simulation models, and next-generation visibility tools.
• Establish governance connecting Production Control to Planning, Merchandising, Finance, Inventory Placement, Engineering, and Product/Technology teams.
• Integrate Production Control into enterprise S&OP/S&OE processes, ensuring DC capacity and flow constraints meaningfully shape upstream business decisions.
• Translate operational challenges and growth opportunities into technical and capability roadmaps for WMS, OMS, forecasting platforms, and visibility systems
• Oversee product-flow orchestration across all DCs, including waving strategy, backlog health, service-level protection, and daily throughput performance.
• Sponsor programs that improve key metrics including units per carton, cancellations, inventory placement accuracy, pick density, and cost-per-unit.
• Develop and enforce standardized operating models and performance expectations across all DCs to reduce variation and improve predictability.Architect the enterprise scalability framework for Peak and other high-volume periods — including demand, labor, and capacity integration, planning standards, and readiness governance.
• Serve as a key sponsor and subject-matter leader in major transformation programs, providing flow, labor, capacity, and operational design expertise to guide WMS, automation, and new-site initiatives.
• Define and guide the operational requirements and governance needed to embed new capabilities into the Production Control operating model, ensuring consistent adoption and measurable performance gains.

Analytics, Insights & Decision Architecture

• Define and lead the analytics and visibility strategy for Production Control, establishing the data models, KPI frameworks, and governance required to enable accurate, timely, and scalable decision-making across the network.
• Develop the systems, standards, and insight infrastructure –including dashboards, forecasting tools, backlog/flow diagnostics, scenario models-- that empower teams to self-serve answers and make data-driven decisions without delay.
• Ensure that network decisions—from daily flow adjustments to long-range capacity planning—are grounded in consistent data, transparent assumptions, and business-case rigor.

People Leadership & Organizational Development

• Build and lead a multi-layer Production Control organization across all DCs, including Directors, Senior Managers, and Managers.
• Drive capability development, succession planning, and performance management for teams across multiple sites.
• Lead long-term headcount forecasting and budget planning across all DCs 

QUALIFICATIONS

• 15+ years of progressive leadership experience in distribution, supply chain, manufacturing, or related environments, ideally in multi-node, high-growth, high-complexity operations.
• 10+ years leading multi-layer organizations across multiple sites, including Managers, Senior Managers, and/or Directors.
• 7+ years of leadership experience overseeing Production Control, Waving, or S&OE/S&OP execution in multi-site environments.
• Bachelor's degree required; master's degree preferred
• Expertise with WMS platforms (Manhattan preferred) and a strong understanding of MHE systems (sortation, conveyance, pick modules, ASRSs) and their impact on throughput.
• Strong analytical and modeling skills, with experience in forecasting, labor strategy, capacity planning, scenario modeling, and operational analytics.
• Demonstrated experience building and operationalizing multi-year strategic capability roadmaps that improve flow, labor, capacity, or system performance.
• Experience serving as a key functional sponsor or leader for major enterprise programs, such as WMS implementations, automation initiatives, new site launches, or foundational data/analytics transformations.
• Experience designing and implementing cross-functional governance and operating mechanisms across Operations, Planning, Product/Technology, and Finance
• Proven ability to partner with Product, Technology, and Engineering to define business requirements and shape the roadmap for operational systems.
• Demonstrated ability to manage complex trade-offs and drive strategic decision-making in dynamic, fast-paced environments.
• Exceptional collaboration, communication, and influence skills, with experience working with senior leaders across Operations, Planning, Merchandising, Finance, Engineering, and Product.
• Ability to simplify complex concepts, align cross-functional leaders, and influence enterprise-level decisions through clear, data-driven communication.