Senior Enablement Program Manager

SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We've helped companies reduce fraud by 95% and achieve 32x ROI, and we're growing fast, thanks to our partnerships with some of the world's most ambitious digital brands like Revolut, Wise, and Bilt.

SEON is on a mission to create a Fraud Free World. We're looking for a Sr. Enablement Program Manager to join our Revenue organization, reporting to the Director of GTM Strategy & Enablement. The Enablement Program Manager will oversee the development and delivery of comprehensive curriculums, training modules, and certification programs for both internal and external stakeholders, and serve as a subject matter expert on SEON's sales and implementation processes. This role will support teams globally with an emphasis on North America.

This role offers flexibility and is based in our Austin office or US Remote.

What you'll do:

• Develop, deliver and maintain enablement programs and training modules for SEON's

• products, services, and processes

• Ensure internal go-to-market teams (esp. sales) are empowered with the knowledge to be successful

• Provide enablement support for GTM launches, including verticalized offerings and new product introductions

• Facilitate enablement events both virtually and in person

• Organize cross-functional teams and product experts to develop SEON certification programs

• Support enablement and onboarding of external stakeholders including customers and partners

• Generate goals and OKRs to measure the impact of enablement events and adoption of enablement assets (e.g. reduce ramp time for new sellers)

• Construct reports to measure enablement outcomes, analyze data, and deliver recommendations to senior leadership teams

• Understand company-level goals and map enablement programming to strategic initiatives

• Manage changes to SEON's Customer Engagement Model and ensure all training activities are deployed within its context

• Champion adherence to company policies and processes; maintain documentation hubs for self-service information consumption

What you bring:

• 5+ years of experience in Sales Enablement or another GTM Enablement function

• Demonstrated success managing, building, and delivering robust enablement programs

• and certification courses

• Strong ability to distill complex ideas, products and processes into simple formats and enablement assets

• Ability to work cross-functionally with Marketing, Solution Engineering, Technical Services, and Product teams

• Leadership and owner mindset; proactive in assisting individuals and teams, and passionate about knowledge infusion and change management

• Desire to master the details and become a subject matter expert in many different industries and products

• Experience with LMS software (e.g., Juno) and CRM systems (e.g., Hubspot)

• Experience planning and hosting enablement events, both in person and virtual; willingness to be onsite for key training events (primarily in Austin, TX) as well as occasional international travel

• Strong analytical skills with a deep understanding of sales metrics and performance analysis; desire to measure enablement impacts, and adjust training approaches

• Ability to manage multiple priorities in a fast-paced environment

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SEON is an equal opportunity employer. We strive to embrace what makes each one of us unique; we each have our own story. Whether looking at our current staff or future team members, we believe that everyone has something to contribute, and our employment practices reflect that. We do not make an employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let your recruiter know if you need reasonable adjustments to our recruitment process.