Senior Facilities Management Specialist

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Brown Brothers Harriman is currently recruiting a Senior Facilities Management Specialist to join our Enterprise Services team. In this position, you will support the Facilities Manager in monitoring, operating, and coordinating the day-to-day essential facilities operations at the Jersey City office, while also spending time at our Manhattan office once a week. Operation, monitoring, maintenance and repair of this facility includes but is not limited to ensuring a productive reliable and comfortable workplace for several hundred employees, maintaining facilities assets (i.e. furniture, appliances, tenant services), safety, comfort, space planning, move coordination, and vendor resources and controls. You will also assist the Facilities Manager with all support services provided by Enterprise Services that require Facilities Management support, general preventative maintenance and controls. This position works closely with BBH Systems teams and business line management, as well as the building's Property Management Office, cleaners, and building engineers.

Key Responsibilities

Operational Oversight & Vendor Management

• Deliver comprehensive facility management services, encompassing continuous oversight to facility operations and infrastructure to ensure optimal functionality, safety, and efficiency.
• Conduct daily walkthroughs of all facility floors to verify safe, efficient, and complaint operations, promptly addressing any issues or irregularities.
• Provide daily coordination, active management, and oversight of BBH vendors to ensure high-quality performance, adherence to service agreements, timely resolutions of operational needs, and property management requirements.
• Support vendors throughout the compliance onboarding process by ensuring all due diligence assessments are completed and required documentations - such as certificates of insurance - is collected, verified and stored.
• Manage, track, and resolve all requests submitted through the firm's office management and service request platform, ensuring timely follow-up, accurate documentation, and effective resolution.
• Maintains a professional and collaborative relationship with property management teams, ensuring clear communication, alignment on building operations, and lease obligations.

Enterprise Services & Employee Support

• Coordinate and oversee departmental relocations, ensuring minimal disruption to operations; provide support to employees with hoteling arrangements and workspace-related inquiries.
• Perform or coordinate repairs installations, and routine maintenance of office spaces, including furniture, fixtures, and equipment, to ensure a functional and well-maintained work environment.
• Maintain and regularly update site documentation, including internal webpages, to ensure accuracy, accessibility, and alignment with current operational standards.
• Demonstrate a strong customer service mindset, ensuring employees receive timely, professional support and positive experience.

Strategic Planning & Data Management

• Support the Facility Manager in planning and executing maintenance, upgrades, and repair projects, ensuing alignment with operational priorities, budget parameters, and workplace standards.
• Maintain accurate floorplans and occupancy data within the firm's space management system across all global sites; assist the Occupancy Controller with space allocations and coordinate rebalancing efforts to optimize utilization.
• Serve as the primary coordinator for facilities-related data, including the tracking and reporting of greenhouse gas (GHG) emissions; collaborate with global facilities and office managers to ensure data is collected regularly, verified with appropriate documentation, and accurately entered the firm's GHG accounting system.
• Collaborate with BBH systems teams to troubleshoot and implement updates to the Building Management System (BMS) and other facility-related software, ensuring secure, reliable, and functional operations.

Qualifications

• 2 - 4 years facility management experience in a professional environment.
• BA/BS degree or equivalent required.
• Strong leadership and vendor management skills, and compliance.
• Excellent organizational, communication, and stakeholder engagement skills.
• Demonstrated ability to manage projects and cross-functional initiatives.
• Familiarity with sustainability reporting and greenhouse gas tracking is a plus.
• Proficiency in space management, HVAC, and building management or like systems.
• Willingness to be available outside of standard business hours and on occasional weekends for specific work planned in advance, and unforeseen emergency facility issues that may arise.
• In office role, based in Jersey City 4 days a week and 1 day in the Manhattan office.
• Must be able to lift and move up to 50 lbs.

Salary Range

NY: $75,000 - $85,000 base salary + target annual bonus

BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.