Senior HR Associate - Blackwell HR

• Manage select client accounts under the supervision of an HR Principal, serving as a primary point of contact for routine HR matters 

• Lead the development and delivery of client employee handbooks, including drafting, reviewing, and ensuring compliance with employment laws and best practices 

• Independently create and manage HR documentation for clients including notices, policies, procedures, and employee communications, with minimal oversight 

• Support the implementation of client HR projects, such as talent management initiatives, employee engagement surveys, workforce planning 

• Oversee recruitment processes for open client positions, including job description creation, interview scheduling, and initial candidate screening, with the ability to make recommendations to clients 

• Administer and manage complex benefits enrollment and ongoing administration under the supervision of an HR Principal. Lead the employee benefit change process to include terminations and providing recommendations or troubleshooting benefit issues.  

• Support effective performance review processes with the HR Principal and clients, advising on best practices and working with HR Principals to ensure successful implementation 

• Develop and present client-facing communications, such as policy updates, employee engagement plans, or HR program rollouts 

• Assist in training and mentoring HR Associates and other junior team members, providing guidance on HR processes and client service 

• Identify and recommend process improvements to HR Principals that enhance service delivery and client satisfaction 

• Perform other duties, as assigned, that reflect increased responsibility and autonomy, such as leading smaller HR projects or participating in strategic client discussions 

• Bachelor’s degree or equivalent 

• A minimum of 5-7 years of professional work experience. 3+ years of human resources experience preferred in a generalist, or client-facing role. 

• Demonstrated ability to collaborate with internal teams and external clients to complete HR projects and deliverables in a timely manner 

• Strong Proficiency in Microsoft Office products or similar platforms; prior experience with HRIS and payroll systems and tools is highly desirable 

• Exceptional written and verbal communication skills, with the ability to confidentially communicate at all levels of the organization, including C-Suite and VP levels 

• Self-driven, with the ability to work efficiently in a virtual or in-person environment with minimal direct supervision  

• A collaborative mindset with a proven ability to contribute positively to a team-based environment

• Excellent client service skills with a proactive and resourceful approach to problem-solving and enhancing client satisfaction 

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