
Senior Manager, Incentive Compensation
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Job Description
Hybrid: Required to be onsite in Stoughton, MA on Tuesday, Wednesday and Thursday.
POSITION OVERVIEW
The Senior Manager, Incentive Compensation will be responsible for the design, implementation, administration, and ongoing management of sales incentive programs. This position requires a strong understanding of incentive plan design principles and an ability to incorporate brand strategy and market dynamics into plan design. Additionally, a strong working knowledge of industry standards for Pharmaceutical Incentive plans along with an understanding of legal and compliance risks and mitigation approaches. The Manager/Senior Manager must have strong collaboration skills, customer focus, and the ability to effectively interact with a variety of internal stakeholders. This position requires strong attention to detail while maintaining focus on continuous improvement and creation of industry best internal and customer facing operations and processes.
RESPONSIBILITIES
- Incentive Compensation Strategy & Execution
- Design and implement IC plans in collaboration with Commercial leadership, Finance, HR, and Compliance
- Build scalable IC models that can adapt to changing business needs and organizational growth
- Execute monthly, quarterly, and annual IC calculations, ensuring accuracy, timeliness, and transparency
- Maintain IC documentation, governance, and communication materials
- Support launch readiness by developing and executing IC plans for new products and evolving field roles
- Performance Analytics & Reporting
- Analyze sales performance and payout data to assess IC plan effectiveness and identify trends
- Develop and distribute dashboards and reports to field teams and leadership
- Provide insights and recommendations for plan optimization based on data analysis
- Integrate IC performance within overall performance tracking and reporting
- Field Support & Communication
- Serve as the primary contact for field force inquiries related to IC plans, performance metrics, and payouts.
- Develop and deliver training and communications to ensure understanding and adoption of IC programs
- Collaborate with Field Leadership to address escalations and ensure alignment with business goals
REQUIRED LEADERSHIP BEHAVIORS
Leadership Behaviors are a core set of behaviors that vary based on Level in the organization. We have categorized these under Head, Heart, and Guts.
Head
Know our Business
Think Critically
Decide
Execute
Heart
Collaborate
Develop
Communicate
Embrace Authenticity
Guts
Be Disruptive
Innovate
Evolve
Be Tenacious
QUALIFICATIONS
- Bachelor's degree in Finance, Business, Analytics or related field
- 6-8 years of experience in incentive compensation in the pharmaceutical or life sciences industry
- Proven experience executing IC plans and managing IC platforms
- Strong analytical skills with proficiency in Excel, Power BI, or similar tools
- Excellent communication and stakeholder management skills
- Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word) required
- Understanding of compliance and regulatory considerations in pharma IC design and execution
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