Senior Manager, Strategy and Operations

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

We are seeking a talented Senior Manager, Strategy and Operations to join our team to drive insights and serve as an operational leader and strategic thought partner. Reporting to the Vice President- Finance, Analytics, and Business Operations, this role will serve as a critical driver of our most important strategic initiatives, combining deep analytical rigor with exceptional communication skills to influence decision-making at the highest levels of the organization.

You can work from San Francisco, CA; Seattle, WA; or New York, NY.

You Will:

Strategic Analysis & Planning

• Lead the development of strategic frameworks and analyses that inform critical business decisions and long-term planning
• Author high-quality papers and business review documents for senior leadership and executive audiences
• Conduct rigorous quantitative and qualitative analyses to identify growth opportunities, operational efficiencies, and competitive positioning
• Translate complex data insights into clear, actionable recommendations with measurable business impact

Program & Project Management

• Own end-to-end execution of high-priority, cross-functional priority initiatives
• Drive alignment across multiple stakeholders and teams to ensure successful delivery of complex projects
• Establish clear success metrics, track progress, and proactively identify and mitigate risks
• Build and maintain project plans, timelines, and communication cadences for executive visibility

Data Analysis & Insights

• Perform sophisticated data analysis using various analytical tools and methodologies to uncover business insights
• Design and build analytical models, dashboards, and reporting frameworks to support decision-making
• Synthesize data from multiple sources to identify trends, patterns, and opportunities
• Present findings in compelling, executive-ready formats with clear narratives and visualizations

Leadership & Influence

• Serve as a trusted advisor to senior leadership on strategic and operational matters
• Build strong relationships across the organization to drive collaboration and alignment
• Mentor and develop junior team members on analytical approaches and strategic thinking
• Represent the team in high-visibility forums and executive meetings

You Have:

• 6+ years of professional experience in management consulting, corporate strategy, or related strategic/analytical roles 
• Bachelor's degree in Business, Economics, Engineering, Mathematics, or related analytical field
• Strong analytical and problem-solving skills with demonstrated ability to structure ambiguous problems
• Proven written and verbal communication skills, with experience creating executive-level content
• Advanced proficiency in data analysis tools (Excel, SQL, Python, R, or similar)
• Demonstrated track record of successfully managing complex, cross-functional projects
• Strong business acumen with ability to understand and influence strategic decisions

Key Competencies

• Strategic Thinking: Ability to see the big picture while understanding critical details
• Analytical Rigor: Comfort with quantitative analysis and data-driven decision making
• Executive Communication: Skill in distilling complex information into clear, compelling narratives
• Project Leadership: Capability to drive results in matrixed, fast-paced environments
• Intellectual Curiosity: Passion for learning, asking tough questions, and challenging assumptions
• Stakeholder Management: Ability to build trust and influence without direct authority
• Adaptability: Comfort with ambiguity and ability to pivot quickly as priorities evolve

Bonus Points

• MBA or advanced degree from a top-tier institution
• Experience in technology, media, or entertainment industries
• Expertise in financial modeling and business case development
• Familiarity with data visualization tools (Tableau, Looker, QuickSight, or similar)
• Experience working directly with C-suite executives

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9096