Senior Manager, Product Analytics

Your Impact on our Mission:

As a Product Analytics Senior Manager at Zocdoc, you'll lead a high-performing team that drives clarity, rigor, and insight across our Provider product. Partnering closely with Product, Engineering, and cross-functional leaders, you'll shape how we measure and optimize provider adoption, onboarding, and engagement - ultimately defining what great looks like for provider success on Zocdoc. The team you lead will combine experimentation, causal analysis, and predictive modeling to influence product strategy and quantify impact. Beyond analysis, you'll elevate our analytical capabilities by championing automation, scalable self-service, and clear standards for excellence. This role offers the opportunity to develop exceptional talent, shape long-term strategy, and play a central role in ensuring new provider-facing products deliver meaningful value to healthcare providers and to Zocdoc's growth.

You'll Enjoy This Role If You Are…

• A strategic analytics leader who thrives on solving complex business challenges through data and experimentation
• Passionate about building and developing high-performing, statistically fluent teams
• Experienced driving end-to-end recruiting processes and developing both junior and senior talent
• Adept at influencing senior stakeholders with compelling, data-driven narratives
• Excited to elevate experimentation, causal inference, and modeling as core tools for product learning and decision-making
• Skilled at designing scalable analytical processes that improve efficiency, quality, and impact
• Comfortable balancing analytical rigor with pragmatic decision-making in a fast-paced product environment

Your Day-to-Day Is…

• Leading and developing a team of analysts to deliver high-impact insights through experimentation, causal inference, and other observational methods, and strategic analyses
• Supporting your team to build interpretable predictive models that inform prioritization, targeting, and growth strategies
• Partnering with cross-functional teams to quantify drivers of key outcomes and translate findings into product opportunities
• Providing analytical leadership, ensuring insights influence both product roadmaps and long-term strategy
• Collaborating with our Analytics Engineering team to automate dashboards and core reporting, enabling your team to drive faster insights
• Mentoring and coaching direct reports on technical, stakeholder, and career skills; providing feedback that accelerates growth
• Driving alignment across Product, Engineering, and Commercial teams on objectives, key metrics, and analytical standards

You'll be successful in this role if you have…

• 4+ years of experience leading and developing high-performing analytics teams, including individual contributors and/or managers
• 8+ years in analytics, data science, or a related field with a proven record of influencing product strategy through data
• Strong expertise in SQL and advanced data visualization (e.g., Looker, Tableau)
• Deep understanding of experimental design, statistical testing, and causal inference methods - from A/B tests to diff-in-diff and synthetic controls
• Experience applying interpretable models (e.g., linear/logistic regression, clustering) to explore hypotheses and guide decisions
• Ability to translate complex statistical findings into clear, actionable insights for senior and non-technical audiences
• Familiarity with modern data tools and workflows (e.g., dbt, Python, Jupyter, Airflow)
• Strong communication and storytelling skills - able to turn analysis into conviction and influence at all levels
• Strategic thinking with hands-on problem-solving to turn vision into measurable impact

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified