Senior Product Manager

Your Impact on our Mission

Zocdoc's most important asset is our people. As a Senior Product Manager on our Provider team, you'll play a critical role in accelerating Zocdoc's mission to change healthcare. You'll help shape the future of the provider activation journey delivering experiences that make their practices more efficient and their patients happier.

You'll enjoy this role if you are…

• Personally motivated by improving our healthcare system
• Energized by tackling highly complex systems and workflows, with a genuine curiosity for digging into the details.
• A 10x and first-principles thinker who knows how to inspire others to do the same
• The kind of person who thrives in ambiguity and can always come up with "crawl/walk/run" solutions
• Serious about your work, but not about yourself - because let's face it, in healthcare, you need a sense of humor

Your day to day is…

• Developing deep empathy and understanding of provider needs, pain points, and goals through research and collaboration with sales, operations, and PMM teams
• Building a long-term vision and roadmap aligned with company and stakeholder priorities
• Partnering with sales and operations teams to support complex operational processes and build tools that improve them
• Rolling up your sleeves to drive execution with deep complexity and at scale
• Driving impact through cross-functional collaboration, ensuring alignment between engineering, design, operations, and go-to-market partners

You'll be successful in this role if you have…

• 6+ years of experience in product management, ideally with SaaS B2B experience and exposure to early-stage product development
• Strong communication and storytelling skills, both written and verbal
• A data-driven mindset and enthusiasm for analytical problem-solving with exceptional attention to detail
• A passion for telling stories with data and driving alignment through insights
• Proficiency in Microsoft Excel and PowerPoint; experience with SQL, Redshift, Amplitude, Looker, or Salesforce is a plus
• An action-oriented attitude and roll-up-your-sleeves mentality

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified