Senior Regulatory Compliance Analyst

We are seeking a data-driven Senior Regulatory Compliance Analyst to detect and mitigate compliance, regulatory, and reputational risks. As part of the Compliance Oversight and Control function and second line of defense, you will create and refine processes; contribute to client risk assessments, manage cardholder complaints, review marketing materials, conduct compliance testing; perform surveillance and monitor for regulatory risks to assess compliance with regulations. We are looking for a self-starter who enjoys investigative work. This candidate should have regulatory compliance experience and a working knowledge of UDAAP, Reg E.

We're hiring a Senior Regulatory Compliance Analyst to help build and scale our compliance testing and oversight function. This is a high impact role, with opportunities to brief senior management, work directly with our clients and sponsor banks as well as shape the direction of the testing and oversight program.

Job Responsibilities:

• Propose methods of testing and create testing work papers
• Ensure our company's testing methodologies comply with required guidelines and regulations throughout the entire testing cycle
• Execute plans discussed and agreed with a team lead, gather data, perform analyses and submit testing reports to management
• Identify potential compliance and reputational risks, and effectively escalate to appropriate supervisor
• Work with our sponsor bank(s), clients and management on defining remediation action plans and or/lookbacks as needed
• Manage testing schedules to ensure all tasks and reporting are completed within established timeframes
• Identify deficiencies in our compliance management system (CMS) and assess any operational risks
• Support internal and external compliance audits as needed
• Manage cardholder complaints, track escalations and triage resolution with clients and sponsor banks
• Support our Client Risk Rating process
• Review client marketing and collateral materials
• Help compliance management establish and maintain a company-wide compliance program and organize training sessions for customers
• Execute multiple projects at the same time and meet tight deadlines

Qualifications:

• Strong quality, delivery, and customer service orientation
• A high level of urgency. Ability to work efficiently and independently in a constantly changing environment
• Capacity to think creatively and proactively in analyzing and solving problems
• Strong organizational skills with a keen attention to detail.
• Prior experience in audit, compliance, regulatory, risk management functions
• Experience in the financial services industry
• Experience with regulatory examination
• In-depth knowledge of industry-relevant regulations and state and federal laws (e.g., UDAAP, Reg E, Reg Z, AML/BSA)
• Excellent analytical, reporting, problem-solving, written communication and time management skills

Base Salary: $93,000 - $120,000