Senior Software Engineer, Internal Services

About the Role

Join the team building the internal platforms and developer experience that power engineering across Agility. As a Senior Software Engineer, you will design and deliver the foundational tools and services that make engineers more productive, from company-wide command-line tooling to self-service abstractions of infrastructure, networking, and identity.

You will focus on creating frameworks and services that engineers use daily, helping software, data, and robotics teams spend less time wrestling with low-level infrastructure. Projects may range from routing and IAM services that underpin secure and reliable platforms, to services and tooling that connect engineers seamlessly to our fleet of robots and IoT devices.

Key Responsibilities

Execution & Ownership:

• Design and implement a CLI harness and plugin framework that teams can extend for their own use cases (e.g., onboarding, secrets, robot access).
• Build self-service abstractions for infrastructure and networking (e.g., simplifying Terraform configs into easy-to-use APIs or commands).
• Design and maintain shared services like routing, IAM, and internal API gateways that support reliability and scale.
• Establish standards for tooling ergonomics, security, and reliability.
• Create libraries, SDKs, and automation frameworks to unify workflows across teams.

Collaboration:

• Partner with platform, security, application, and robotics engineers to understand needs and translate infrastructure complexity into intuitive workflows.
• Work with peers across engineering to align tooling and service design with team requirements.

Influence & Mentorship:

• Drive adoption of internal tools by iterating based on engineer feedback.
• Share expertise and mentor peers on best practices in developer experience and internal platform design.

What We're Aiming For

• A company-wide CLI that supports onboarding, secrets, robot access, and everyday workflows.
• An extensible plugin system that allows teams to integrate their own commands without fragmentation.
• Abstractions of infrastructure and networking that make advanced configurations accessible to non-infra engineers.
• Shared services for routing, IAM, and connectivity that underpin the reliability and security of our platforms.
• A set of adopted, standardized internal tools that improve developer velocity and security.

Required Qualifications

• 5+ years of software engineering experience, with a demonstrated track record of building developer-facing tools (CLIs, SDKs, APIs, automation frameworks).
• Strong programming skills in Go, Python, or similar languages.
• Experience designing frameworks or extensible systems.
• Ability to gather requirements, communicate trade-offs, and deliver internal solutions.
• Strong collaboration skills across multiple engineering domains.

Bonus Qualifications

• Familiarity with infrastructure tooling (Terraform, Kubernetes) or networking concepts (DNS, VPCs, routing).
• Experience with identity and access management (IAM) systems or security-focused platform services.
• Experience with developer onboarding, productivity tooling, or security workflows.
• Background in developer platforms or internal DX initiatives.
• Experience building microservices for IoT or connected devices, particularly where security, reliability, and real-time constraints are important.
• Contributions to open source developer tools.

Why This Role?

• Impactful Work: Everything you build will be used by engineers across the company every day.
• Greenfield Projects: Help define and implement the company-wide CLI and internal services framework.
• Collaboration: Work closely with robotics, platform, and application engineers on mission-critical workflows.
• Engineering Culture: Remote-friendly with a strong emphasis on developer experience, mentorship, and technical excellence.