Senior Systems Engineer

Overview

Under the direction of the IT Manager, the Senior Systems Engineer is responsible for the design, implementation, and maintenance of the organization's on-premises and cloud-based infrastructure. This role drives automation, enhances system efficiency, and aligns technology initiatives with business objectives and modernization goals. The Senior Systems Engineer will lead disaster recovery exercises, implement redundancy and high-availability strategies, and ensure infrastructure security and compliance with industry standards. This position also collaborates closely with other IT team members, business units, and stakeholders to deliver secure, scalable solutions, while mentoring junior technical staff and promoting a culture of continuous improvement and knowledge sharing.

Key Responsibilities

• Design and implement robust, scalable on-premises and cloud-based systems that meet organizational needs.
• Deploy, configure, and manage cloud infrastructure and services (e.g., Azure, AWS) with a focus on performance, cost optimization, and security.
• Perform regular maintenance and provide support for existing systems, ensuring high availability, reliability, and optimal performance.
• Integrate new technologies and cloud solutions into existing environments without disrupting operations.
• Monitor and analyze system and cloud performance, conduct root-cause analysis, and implement proactive improvements.
• Ensure all systems-on-premises and cloud-are secure and compliant with organizational policies and industry standards.
• Create and maintain comprehensive system documentation, including design specifications, configuration baselines, and maintenance procedures.
• Work closely with other IT staff, business analysts, and stakeholders to achieve project goals, share knowledge, and mentor junior staff.

Core Skill Competencies

• Technical Expertise: Advanced proficiency in system architecture, network configuration, cloud infrastructure, and software integration.
• Problem-Solving: Strong analytical and troubleshooting abilities to diagnose and resolve complex system and infrastructure issues.
• Security Awareness: Comprehensive understanding of cybersecurity principles, compliance standards, and best practices for securing hybrid environments.
• Project Management: Proven ability to plan, coordinate, and execute multiple projects while meeting scope, timeline, and quality objectives.
• Communication: Excellent verbal and written communication skills; able to translate complex technical concepts for non-technical stakeholders.
• Collaboration: Strong interpersonal skills with a focus on teamwork, cross-departmental collaboration, and mentoring junior staff.

Physical Demands

• Capability to work in various environments, including data centers and server rooms.
• Prolonged periods of sitting and using a computer.
• Occasional travel may be required for on-site support and installations.
• Ability to work flexible work hours including on-call responsibilities.

Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field preferred.
• 7+ years of experience in systems engineering or solutions architecture, including infrastructure design and implementation.
• 5+ years of experience in senior technical roles with a focus on disaster recovery, business continuity, and redundancy planning.
• Expertise in Windows Server, Active Directory, VMware Cloud Director, and related infrastructure technologies.
• Proven experience designing and implementing disaster recovery and high-availability solutions across hybrid environments.
• Strong proficiency with automation and scripting tools for infrastructure deployment and management (e.g., PowerShell, Python, and Opcon).
• Strategic experience with Microsoft Azure, including architectural design, governance, cost optimization, and integration with on-premises infrastructure.