Senior Ux/Ui Designer

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

GEICO is seeking a systems-minded and customer obsessed Senior UX/UI Designer who can translate complex business processes into intuitive digital experiences. The ideal candidate combines strong interaction and visual design skills with the ability to analyze workflows that span multiple users and systems. You'll collaborate with product managers, engineers, and business stakeholders to uncover needs, simplify complexity, and deliver connected experiences that drive both customer satisfaction and operational efficiency.

As a Senior UX/UI designer you will be responsible for designing high quality solutions that put the customer at the center and achieving outcomes that move our business forward. You work directly with product management to develop solutions that achieve our customer and business needs. You will be part of a multi-disciplinary design and research team that values people, human-centered design and a growth mindset.

This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations:  Chevy Chase, MD; Seattle, WA.

Job Responsibilities

• Collaborates with product, engineering, and business partners to uncover customer and operational needs, then translate those into clear, connected digital experiences

• Maps and analyzes complex processes that span multiple user types and systems to identify pain points, dependencies, and opportunities for automation or simplification

• Designs logical, end-to-end workflows that move seamlessly between touchpoints such as web, mobile, and internal tools

• Synthesizes research insights, business rules, and system constraints into intuitive, efficient UX flows and interface logic

• Partners with product management to prioritize improvements that deliver both user and business impact

• Participates in working sessions and design critiques that align cross-functional teams around a shared understanding of the current and future-state experience

• Creates and maintains user flows, wireframes, prototypes, and visual designs that illustrate design intent clearly for stakeholders and developers

• Applies brand and accessibility standards consistently while ensuring functional clarity and usability

Preferred Qualifications

• 5+ years of experience (or 3+ with a Master's) in UX or Product Design with a strong portfolio demonstrating process translation - turning real-world or manual workflows into digital experiences

• Proven ability to map complex, multi-user or multi-system processes and translate them into clear, efficient, user-centered digital flows

• Experience designing across multiple touchpoints (e.g., web, mobile, internal tools, and service environments)

• Demonstrated ability to identify and prioritize pain points using data, feedback, and stakeholder input

• Strength in systems thinking, information architecture, and the logic behind how interactions connect across products

• Proficiency in Figma (or equivalent tools) for mapping user journeys, prototyping flows, and collaborating with cross-functional partners

• Comfortable facilitating workshops, interviews, or audits to understand current-state processes and define opportunities for improvement

• Strong visual design and storytelling skills - able to communicate ideas clearly through polished artifacts and presentations

• Experience working within or extending an established design system to maintain cohesion across digital products

Annual Salary

$109,675.00 - $172,200.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.