Service Advisor
$16 - $17 / hour
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Job Description
Gateway Tire & Service powered by Big Brand Tire & Service Service Advisor
Location: 200 Lakeland Pkwy, Flowood, MS 39232Pay: $16.00 – $17.00 per hour effective rate (base pay + commission+ overtime)
We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service.
Compensation & Benefits
- Competitive hourly rate + commission and overtime opportunities
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts, referral bonuses and ASE reimbursement
- Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
Service Advisor:
- Greet every guest and deliver a world-class service experience
- Act as the liaison between customer and technician — translate mechanical into clear recommendations
- Confidently sell tires, wheels, repairs, warranties, and services
- Perform visual inspections and document findings
- Build lasting relationships that turn first-time guests into lifelong customers
- Help maintain showroom and inventory standards
- Partner with the team to keep operations smooth, efficient, and safe
What Makes You a Great Fit
- 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
- Proven ability to sell services and build trust
- Strong communication and organizational skills
- A self-starter with problem-solving ability and team spirit
- Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
- Hungry to learn, grow, and lead
- Flexible availability, including weekends, to serve customers when they need us most
Gateway Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.