Service BDC and Customer Relations Agent

Service BDC and Customer Relations Agent

Do you have a proven record of achieving exceptional customer satisfaction?  Do you have a high degree of  integrity and professionalism with excellent communication skills?  And do you have above average energy level with the ability to work in a thriving dealership?

At Starling Chevrolet- St. Cloud, we are looking for a dedicated Service BDC and Customer Relations Agent to join our team. If you are passionate about providing exceptional customer service in the automotive industry, this role is perfect for you.

Responsibilities:

• Responding to customer inquiries through phone, email, and in-person interactions
• Greeting customers promptly
• Scheduling service appointments and coordinating with the service department
• Providing information about services offered and pricing
• Building strong relationships with customers to ensure satisfaction
• Excellent pay plan with unlimited potential.
• GM experience preferred

Requirements:

• Excellent communication skills
• Ability to multitask and prioritize tasks effectively
• Knowledge of automotive service processes is a plus
• Previous experience in customer service is preferred

Benefits:

• Competitive compensation
• Opportunities for career growth
• Health and wellness benefits
• Employee discounts on products and services

About the Company:

Starling Chevrolet- St. Cloud is a well-established automotive dealership that is committed to providing top-quality service to our customers. We pride ourselves on our knowledgeable staff and excellent customer satisfaction ratings. Join our team and be a part of our success story.

Fast paced work environment. Career growth opportunities.

Medical, Dental and Vision coverage, available after 2 month. Paid vacation, 401(k)

Equal opportunity employer.