Service Center Manager
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Job Description
Now Hiring: Service Center Manager Trainee - Omaha, NE ARC Document Solutions, Inc. (NYSE: ARC)
ARC provides technology and services to businesses across the U.S., with a strong focus on the architectural, engineering, and construction industries. With 170 service centers worldwide and secure cloud-based document storage, ARC is a trusted partner to thousands of customers. Learn more at www.e-arc.com.
Who We're Looking For
We're seeking a full-time Service Center Manager Trainee to lead our Omaha, NE location. This role oversees daily operations, manages personnel and equipment readiness, and ensures top-tier customer service and product quality. You'll be the driving force behind operational excellence and team success.
Key Responsibilities
- Direct print production and set priorities for efficient, cost-effective operations
- Manage profitability and make strategic financial decisions
- Oversee equipment maintenance, inventory, customer service, and employee performance
- Communicate safety updates, branch goals, and work schedules
- Monitor branch performance against established standards
- Maintain inventory controls and manage cash sales reporting
- Adjust production schedules to meet client deadlines
- Estimate labor needs and assign tasks accordingly
- Perform other duties as assigned
Requirements
- 5-10 years of hands-on management in reprographic and/or color print solutions
- Ability to read and interpret financial statements
- Strong understanding of small and large format print production
- Skilled in troubleshooting customer files and hard copy orders
- Flexible to work non-traditional hours when needed
- Excellent communication and customer service skills
- Proficient in Adobe Creative Suite and Microsoft Office
- Proven leadership and team-building abilities
- Experience promoting print products and solutions
- Strong relationship-building with internal and external stakeholders
- Prior leadership in a print production environment strongly preferred
What We Offer
- Outstanding company support and resources
- A reputation for excellence with consistent 5-star customer reviews
- Comprehensive benefits: health, dental, vision, life insurance, and 401(k) with company match
- Employee-focused culture and supportive management
- A workplace that values care, collaboration, and success
Accessibility Notice: If you require reasonable accommodation during the application or hiring process due to a disability, please E-Mail jobs@e-arc.com with "Accommodation Request" in the subject line.
Recruitment Agencies: ARC does not accept unsolicited resumes. Please do not forward resumes to our Careers alias or ARC employees. ARC is not responsible for any fees related to unsolicited resumes.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.