Service Order Manager
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Job Description
Job Details
Job Location: Aberdeen Proving Ground - Aberdeen Proving Ground, MD
Salary Range: $1.00 - $1.00 Salary/year
Description
Position Title: Service Order Manager (SOM)
Area of Requirement: Aberdeen Proving Grounds (APG) MTF and Surrounding Facilities
Scope of Position:
The Service Order Manager is responsible for managing all service order activities under the PWS, including repair and capital improvement projects, development of scopes of work, cost estimating, and ensuring all service order work meets contractual, quality, and safety standards. The SOM works closely with the CMM, QCM, and Government representatives to ensure timely completion and accurate documentation of service orders.
Tasks and Capabilities Required:
Manage the service order program for all assigned facilities in accordance with the PWS.
Develop scopes of work (SOW) and technical descriptions for repairs, upgrades, and construction.
Review service requests for scope accuracy, feasibility, and compliance with applicable codes.
Prepare cost estimates and obtain vendor/subcontractor proposals.
Oversee service order execution, conduct progress inspections, and ensure timely close-out.
Ensure all work is performed in compliance with NFPA, OSHA, EPA, and applicable codes.
Coordinate with stakeholders to minimize disruption to facility operations during service order execution.
Maintain complete service order records, including schedules, inspection reports, and acceptance documentation.
Mandatory Experience and Certifications:
Minimum 3 years' experience in facilities management, construction management, or service order administration.
Experience in medical or laboratory construction, renovation, and maintenance.
Knowledge of mechanical, electrical, plumbing, and building systems.
Preferred/Desired Certifications:
Project Management Professional (PMP).
Construction Quality Management (CQM) Certification.
Certified Healthcare Constructor (CHC).
Disclaimer:
The responsibilities and qualifications outlined above are intended to describe the general nature and level of work performed by those in this position. They are not an exhaustive list of all duties and skills required. The company reserves the right to modify job duties or assign additional duties as needed.
Special Qualifications/Requirements:
Must be able to successfully pass, as required, a federal, state, or local government's background investigation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:
We maintain a drug-free workplace and perform pre-employment substance abuse testing. The contractor will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Description last Updated: 08/11/2025
Qualifications
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.