Shared Information Support, Professional

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

This position is in the Single-Family Data and Decisions group within the Single-Family Portfolio and Servicing Division on the Data Business Management team. The Data Business Management team provides business projects support to Freddie Mac's corporate shared data repository, Corporate Data Warehouse (CDW

Your Impact:

• Supports and provides subject matter expertise on upgrades and projects by performing impact analysis (including upstream and downstream), testing, data analysis/lineage, creates operational support requirements.
• Articulates and documents business requirements with the ability to conduct User Acceptance Testing (UAT) and performs postproduction validation of solution implemented.
• Performs all levels of data analysis, leveraging current data sources including databases, data and process models, business requirements and other artifacts Independently determines and develops approach to solutions, working under limited direction.
• Acts as a liaison between business area and technical team to ensure all parties have complete understanding of issues/requests, requirements and process steps to ensure alignment and successful outcome.
• Responsible for maintaining process documentation and other relevant records as needed.
• Provides on-call support as needed
• Employs extensive professional expertise as a generalist or specialist. Develops resolutions to complex problems that require the frequent use of ingenuity and creativity.
• Follows established processes, procedures, and directions.

Qualifications:

• Typically has 2-4 years of related experience
• College Degree or equivalent experience
• Experience gathering, analyzing, evaluating data issues/requests and articulating business requirements and documenting with the ability to conduct User Acceptance. Testing (UAT) and perform postproduction validation of solution implemented
• UNIX and Windows operating systems
• Experience with DB2, Sybase and Oracle database
• SQL, SAS, and XML
• Data analysis/mining and analytical skills
• Service Now and MS Office
• Previous customer relations experience with business and technical teams
• Experience working as business analyst/data analyst

Keys to success in this role:

• Advanced studies/degree
• Experience in the mortgage industry, Freddie Mac, and information needs
• Experience with Software Development Life Cycle
• Demonstrated flexibility and adaptability to changes
• Demonstrated ability to manage multiple priorities and deadlines
• Ability to work independently or as part of a team
• Familiarity with data management practices and data architecture
• Project/Operational support

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $86,000 - $130,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.