Site Manager Day Program
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Job Description
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
Vocational Services
Full Time
Location: Greenfield, MA
Pay: $20-$22/hr (Based on MAP certification)
About the Role
- Assist the Program Director in implementing and monitoring vocational and day training programs tailored to participants’ needs.
- Ensure participants receive appropriate personal care and behavioral supports.
- Directly oversee and support staff, ensuring adherence to program protocols, medication administration procedures, and safety standards.
- Provide guidance and training to staff in best practices for personal care, behavioral management, and crisis intervention.
- Assist individuals with activities of daily living (ADLs) such as toileting, feeding, hygiene, and mobility, ensuring dignity and respect.
- Implement individualized behavioral support plans in collaboration with clinical teams, responding to behavioral incidents with appropriate de-escalation strategies.
- Oversee and ensure compliance with medication administration procedures (MAP certification preferred or willingness to obtain).
- Provide hands-on coaching and individualized support to participants in work and skill-building activities tailored to their abilities.
- Facilitate daily transitions between activities, ensuring smooth program operations.
- Enforce health, safety, and emergency protocols, ensuring staff preparedness for medical and behavioral emergencies.
- Serve as the acting Program Director in the director’s absence, taking on leadership responsibilities as needed.
Qualifications
- Experience working with individuals with developmental disabilities, autism, and complex behavioral needs in a day program, residential, or clinical setting.
- Minimum 2 years of supervisory experience in a human services setting.
- Ability to provide personal care assistance and support individuals with ADLs.
- Training in behavioral management and de-escalation strategies (or willingness to obtain).
- MAP certification preferred (or willingness to obtain).
- Valid driver’s license, reliable transportation, and acceptable Motor Vehicle Record.
- CPR & First Aid certification (or willingness to obtain).
- Paid orientation and trainings.
- Generous time-off package.
- Comprehensive health and dental insurance plans.
- 403(B)-retirement plan, with employer matching.
- Long-term disability benefits; paid life insurance.
- Advancement opportunities; tuition assistance; and several more benefit options.
Want to learn more about ServiceNet?
https://www.servicenet.org/
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.