Snr. Business Management Operations Engineer

Business Management Operations Engineer is an individual contributor who provides the needed support to ASM Sales/Sales Account Teams and Business Development to sell products to the market by understanding customer requirements and Sales/Business Development strategies that enhance customer adoption of ASM’s products and solutions.  This position is responsible for managing order fulfillment process including system configuration (OSF), pricing/costing, Quotation, estimate Order Contribution Margin (OCM), BOM release, Demand/UTBM management and working with various functional groups in the business unit as well as manufacturing operations to deliver products to customers on time.  The primary focus of this role is for repeat orders of established customer bases while providing support to Business Development for new business opportunities & new product penetrations.  The Business Operations Engineer is accountable for achieving revenue & gross margin goals and on-time release of quotation and order specifications that align with our operational milestones.        

Responsibilities:                                                          

• Business Development Support – Develop good working relationship with Business Development to assist in OSF, quotation and tool slotting for new customer & product penetration.                            
• Manufacturing Operations Support - Work with Sales, Business Development and Product Marketing to manage Demand/UTBM (utilizing tools such as:  Kinaxis, Power BI Apps, etc.) to support factory capacity planning, production slots and milestones to ensure on time delivery             
• Quotations - Generate quotations and commercial proposals to ensure product pricing and gross margins meet business requirements, Coordinate key stakeholder reviews, as applicable                                                                               
• Customer RFQ - Respond to customer’s RFQ & coordinate Specifications response by working with Global Product Marketing, Business Development, Engineering, Legal and other functional groups                                                       
• System Configurations - Drive details and key stakeholder reviews/follow up for accurate customer configuration requirements (OSF), as this supports the Order BOM to Manufacturing in the order fulfillment business process
• Business Operations Processes – Optimize, harmonize and improve Order fulfillment process to streamline tool and/or tool options/retrofits/upgrades, etc. order-to-delivery cycle to meet customer requirements and improve company’s top and bottom lines.                                                                                                                            

Requirements:   

• Bachelor’s degree in Chemical Engineering, Material Science, Chemistry, Physics, Mathematics or related technical field, Masters preferred 
• 5 years of experience in semiconductor industry or process experience (preferably in Front-End Equipment Manufacturing) 
• Financial or Business experience, exposure and knowledge      
• Product knowledge - semiconductor related equipment (front-end) and/or process knowledge                      
• Financial Acumen including costing and pricing analysis (accuracy and detailed is critical)                                                                     
• Data Analysis and working with cloud-based, data tools for key decision-making that supports our corporate business plans        
• Problem solving skills, critical thinking, data analysis, data management, and creativity  
• Working closely with key stakeholders to gather information to meet customer requirements; Collaboration and communication with multi-functional teams is paramount to execution
• Sense of urgency to ensure timely response to meet external and internal customer requirements; Semiconductor Industry is dynamic and fast-paced