Social Media Analyst

Department

BSD PSY - Lyons Lab

About the Department

To transform mental health through compassionate, innovative interdisciplinary care, pioneering research, and the education of future leaders dedicated to advancing the well-being of individuals, families, and their communities.

Job Summary

The Social Media Analyst is responsible for the organization's presence across social platforms. This role ensures that program updates, resources, and opportunities are communicated in a clear, engaging, and accessible manner. By blending creativity with consistency, the Social Media Coordinator supports outreach, builds engagement, and helps connect our community with meaningful information.

Responsibilities

• Manage organizational social media accounts, including content creation, posting, and scheduling.

• Monitor engagement, respond to comments, and interact with followers in a timely and professional manner.

• Track analytics to identify trends and inform strategy.

• Develop and maintain social media policies and standard operating procedures (SOPs) to ensure consistent and ethical communication.

• Collaborate with the Community Engagement & Partnerships Lead, Multimedia Specialist, IDEA Lead, and other teams to identify and share important organizational updates.

• Coordinate with external partners when joint communications are needed.

• Contribute to projects beyond core duties, such as communications or content design.

• Gathers and disseminates information designed to keep the public informed of the organization's programs, accomplishments, or point of view, with moderate to high levels of guidance and direction.

• Accomplishes assigned duties through two or more of the following: written communications; visual/graphic media, which may include Web site development and maintenance; speeches and personal contact. The incumbent is still acquiring higher-level knowledge and skills.

• Solves a range of straightforward problems. Maintains existing digital and social media accounts (including routine website maintenance). May identify new and emerging social media outlets for communicating to specific audiences.

• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through

Certifications:

• --

Preferred Qualifications

Experience:

• Strong writing and storytelling skills, with the ability to adapt voice and tone to different audiences.

Technical Skills or Knowledge:

• Experience with major social media platforms, Canva, and analytics tools.

• Proficiency in Microsoft Office 365.

Preferred Competencies

• Creativity and a good eye for branding and design.

• Organized and responsive, with the ability to manage multiple platforms and deadlines.

• Attention to detail.

• Organizational skills.

• Verbal and written communication skills.

• Work independently and as part of a multidisciplinary team.

Application Documents

• Resume/CV (required)

• Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Communications

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Hourly

FLSA Status

Non-Exempt

Pay Range

$24.04 - $31.25

The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.