Social Media Community Manager

** This is a contract role that goes through December 31st, 2025, with potential to extend **

Our client is a leading innovator in the blockchain industry, committed to building a robust and vibrant community of developers who are passionate about decentralization, transparency, and cutting-edge technology. We are seeking a dynamic and motivated Community Manager to join our team and spearhead our Community Management efforts to attract and enhance our community of blockchain developers.

Key Responsibilities:

• Community Triage & Monitoring:
• Monitor community platforms and social media channels to track and respond to inquiries, comments, and feedback in a timely manner.
• Prioritize and escalate issues as necessary to ensure prompt resolution.
• Handle basic support queries and direct more complex issues to the appropriate internal teams.
• Engagement, Content Identification and generate conversions to program resources:
• Identify trending topics and engagement opportunities within the community.
• Tag relevant content within Sprinklr to ensure proper tracking and reporting.
• Engage, lead users to program and resource links and generate clicks.
• Social Media Support:
• Assist in drafting and posting community-focused content across various platforms.
• Help monitor social media trends and suggest content strategies to improve engagement and brand awareness.
• Reporting & Analytics:
• Track and report on community engagement metrics using Sprinklr and other tools.
• Assist in providing insights on community sentiment and trends to internal teams.

Requirements

• 1-3 years of experience in social media management, community management, or related roles.

• Familiarity with social media platforms, community management tools, and Sprinklr.
• Strong written and verbal communication skills with an ability to engage with diverse community members.
• Ability to work independently and collaboratively in a fast-paced, remote environment.
• Previous start up experience. 

• Strong problem-solving skills and attention to detail.
• A passion for blockchain technology and the emerging landscape is a plus.
• Hybrid with regular team meetings in Seattle/Bellevue.

Benefits

Compensation Rate: $64,000 - 72,000/yr

• This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **
  

Benefits

• 75% of employee-only Medical & Dental coverage
• Vision - opt-in available
• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available

** This is a contract role that goes through December 31st, 2025, with potential to extend **