Social Media Coordinator
CiconixSilver Spring, Maryland
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Job Description
Description
Social Media Coordinator
About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact.
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Location(s): Silver Spring, Maryland (on-site) | National Museum of Health and Medicine (NMHM)
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Position Offers:
- Full benefit program, including: health, PTO, and 401k + contribution
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Requirements:
- High School Diploma
- Three (3) - Five (5) years of experience
Summary:
CICONIX is seeking a Social Media Coordinator to support the National Museum of Health and Medicine (NMHM) in Silver Spring, MD.
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About the Role:
- Manage the NMHM’s social media accounts and assures that all museum social media activities comply with museum and government regulations, policies and guidance concerning the promulgation of internet-based capabilities.
- Responsible for conceiving, creating and executing high impactsocial media campaignsacross a varietyofefforts.
- Develops and implements the NMHM digital and social media strategy that informs and educates both internal and external audiences about NMHM, its mission, activities and people, and its value to the DoD and the Nation.
- Produces and distributes content through social media platforms and NMHM’s website.
- Responsibility also includes the coordination, planning and development of NMHM-related content among digital and social media contributors across the Department ofDefenseand otherfederal agencies.
- Applies an in-depth knowledge ofallaspectsofpublicaffairs,includinginternalandexternalinformation,socialmedia,strategicplanning andcommunityrelations.
- FormulatesstrategiestoensurethatNMHMtakesthebestadvantageofsocialmediaandits digital platforms through creative digitally storytelling, which currently include Buffer, Facebook, Twitter/X,Instagram, Flickr, and Google Business.
- Responsible for daily maintenance of official social media platforms to include scheduled and unscheduledpostingonFacebook,Twitter,Instagram,etc.andkeepsseniorleadershipinformed of latest social media trends and technologies. Ensures museum messages are represented in appropriateformsformaximumreachtoincludepostingofarticles,photos,infographics,videos, shares, etc. throughout various social media sites. Produces monthly reports on insights gained from social media to track growth and distribution of communication themes and messages.
- Social media coordinator will utilize Buffer as an online social media scheduling and analytics platform to publish and compile analytics across NMHM’s social media channels. Must maintain subscription for annual service for up to 5 channels. The subscription should include the capability of scheduling content on X/Twitter, Facebook, Google, and Instagram, etc.
- MaintainsaneditorialcalendarofNMHM’ssocialmediaengagements.
- Preparescontentforreviewthroughestablishedinternalprocesses.
- MonitorsNMHMsocialmediachannelsforcommentsandrespondsperapprovedinternal processes in compliance with DoD guidance.
- AttendsNMHMspecialevents,publicprograms,andspecialtoursasavailable,andpreparesreal- time contentto publish via approval social media channels.
- Broadly monitors social mediathrough diverse means to maintain situational awareness for NMHMleadershiponrelevantissues;communicatesfindingstoPublicProgramManageras needed.
- Evaluatesandrecommendsnewsocialmediaonwhichtoengage.
- Offerssubjectmatterexpertiseinareasofsocialmediamanagementandrelatedareastodiverse groups within the museum, including staff and volunteers.
- Measuressocialengagementsacrossallchannelsusinganalyticsandsociallisteningtoolsand evaluates audience insight and research to inform strategies.
- Preparesmonthlyreportsonsocialmediainteractions,usingindustryguidanceandbestpracticesin the areas of social media engagement.
- ReviewsnewsocialmediaplatformsandmonitorstrendstokeepNMHMontheforefrontof developmentsinsocialmedia.
- Providesvital(breakingnews)communicationsfortheNMHMusingsocialmediaandwebsiteina timely manner.
- Conductsreal-timesocialmediaengagementsduringeventsandceremoniesatNMHM.
- Plansandrespondsviawebsiteandsocialmediaconcerningweatheremergencies,crisis communication incidents, and other high-profile activities and events.
- Plans,coordinates,andexecutesjointefforts,programsandeventsinvolvingNMHMpersonnel, and other groups who have events at NMHM or at offsite locations.
- Providessubjectmatterexpertisetoallareasofmuseummission,whenrequested.
- Attendsregularmeetings,orattendsothermeetingsasneededordirected.
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Qualifications:
- Education:
- High School Diploma required.
- Experience:
- Three (3) - Five (5) years of experience.
- Security & Background Check:
- U.S. Citizenship and a successful background investigation are required.
- Ability to obtain and maintain a government security clearance.
- Additional Requirements:
- Willingness to comply with the government vaccination requirements.
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Compensation: TBD
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*This opportunity is contingent and will begin upon contract award.
CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.