Social Services Coordinator

Job duties include:

• Responds to all telephone calls/emails, in a timely manner, regarding elder needs or concerns
• Attend weekly resident care plan meetings for both Nursing and Assisted Living elders
• Provide one-on-one support to family and/or elders
• Coordinate 3^rd party vendor services (i.e. Hospice, home health, DME, private duty caregivers, etc.)
• Arranges ancillary medical services on campus
• Coordinates discharges with hospital social worker and case managers regarding hospitalized residents
• Communicates with ombudsman as needed under supervision of Director of Admissions

Qualifications include:

•  Holds a bachelor’s degree and preferably a master’s degree (LMSW/LCSW) in applicable field
• Has experience with elderly population and understands the aging process
• Maintains an active liaison with the community network and keeps abreast of current trends in aging
• Has extensive experience working with Microsoft Word, Outlook, Excel and the Internet
• Has ability to communicate with staff, the Board of Trustees, and Professionals in an appropriate manner
• Has ability to communicate with the residents and families in a professional and therapeutic manner
• Enjoys working with elders, understands their special needs, and is dedicated to the profession and mission of the organization

Community Wide Standards:

• Customer Service – Interacts with residents, their family members and co-workers in a respectful manner
• Education and Staff In-Services – includes training for individual departments, Poydras Home, and Green House Project
• Infection Control- Adheres to Poydras Home infection control policies and procedures
• Professionalism
• Safety- Recognizes and responds appropriately to safety hazards throughout the community
• Time and Attendance – Adheres to Poydras Home Attendance policy