Social Worker BSW/Ambulatory Care Coord - Population Health

Facility:

Population Health: 3354 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1318 Population Health

Scheduled Weekly Hours:

40

Hours:

8:00 AM - 4:30 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces by Newsweek.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Ranked among the Best Employers by State for Missouri.​
• Healthcare Innovation'sTop Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

The social work care advisor provides supportive advocacy to patients and their families as part of an interdisciplinary health care team to overcome barriers to progression-of-care. This individual will provide both direct care management to a high-risk population, as well as provide clinical consultation to other members of the care team. The social work care advisor will work closely with providers, nurse care managers, case management, and other CoxHealth staff in order to have a patient-centered approach for coordinating the healthcare needs and wellness goals of our patients.

Social Worker BSW

◦ Education▪ Required: Bachelor's Degree in Social Work◦ Experience▪ Preferred: 1 years of medical or community based social work experience▪ Preferred: Experience providing patient-centered outreach, behavioral health services, needs assessment and support▪ Preferred: Previous experience with electronic health records and prior work in an ambulatory setting▪ Preferred: Experience with Motivational Interviewing, Self-Management and Patient Engagement strategies▪ Preferred: Experience with Medicare population, insurance providers and telephonic patient engagement is a plus◦ Skills▪ Excellent telephone and interpersonal communication skills▪ Ability to multi-task and prioritize; strong organizational skills▪ Strong knowledge of medical terminology▪ Computer experience required▪ Demonstrate the ability to work independently, as well as collaborate with interdisciplinary teams and health care providers▪ Comfort with advocating for patients within the medical and community settings▪ May be expected to perform in home assessments/visits with patient population▪ May be expected to partner with Community Projects◦Licensure/Certification/Registration▪ N/A

Ambulatory Care Coord

◦ Education▪ Required: Bachelor's Degree in Health/Human Services related field OR 8 years' related experience◦ Experience▪ Required: Required: 1 year customer service experience▪ Preferred: One year prior experience with clinic operations

◦ Skills▪ Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platforms▪ Detail oriented, with excellent organizational skills and the ability to prioritize reports and data management▪ Ability to manage multiple tasks concurrently▪ Excellent communication skills required, with ability to interact with patients, clinic staff, and team members in a professional and courteous manner

◦Licensure/Certification/Registration▪ N/A