Software Engineer I

Are you passionate about working with the most cutting-edge technologies, including AI, big data analytics, LLMs, data mining, and business intelligence (BI)? Are you looking to become part of a world-class engineering team? Do you aspire to contribute to a globally recognized, pre-IPO leader in technology?

If so, your dream job awaits you at Talkdesk. We are the global leaders in customer experience solutions powered by AI. Our mission is to elevate the customer service experience through our innovative cloud-based AI and big data technologies. We are currently seeking a Software Engineer II to join our AI engineering team and help move our ambitious vision forward.

Job Responsibilities:

• Develop, test and deploy a cloud-based data foundation system and AI agent platform. This involves leveraging AI/ML models, applying prompt engineering, and conducting data analysis across all data types-unstructured, semi-structured, and structured. Additionally, utilize technologies such as data and pattern mining, business intelligence (BI), and data transformation and processing.
• Work effectively with team members, following directions from team leads and mentors to independently deliver projects.
• Ensure your work aligns with the technical design and adheres to established best practices within the industry.
• Good communication skills, maintaining clear and effective interaction with team members and stakeholders.
• Show dedication to your work and exhibit a strong potential for professional growth and development.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Experience in cloud service development is a plus.
• Strong development experience in Java, Python, C++, C#, or similar OO languages
• Understanding of database and SQL
• This position is ideal for a driven individual with a strong can-do attitude and a commitment to continuous learning and improvement.

Additional Notes:

• This role requires full time office work, out of our Bellevue, WA location.
• At this time, Talkdesk cannot provide work visa sponsorship in this region

Pay Range (Base Pay): $130,000 - $196,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year.

Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 7 days from the posting date. The application was posted on 01/27/2026.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.