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Solutions Engineering Manager

Clay LabsNew York, NY

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Job Description

About Clay

Clay is a creative tool for growth. Our mission is to help businesses grow - without huge investments in tooling or manual labor. We're already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality.

We believe that modern GTM teams win by finding GTM alpha - a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We're looking for sharp, low-ego people to help teams find their GTM alpha.

Why is Clay the best place to work?

  • Customers love the product (100K+ users and growing)

  • We're growing a lot (6x YoY last year, and 10x YoY the two years before that)

  • Incredible culture (our customers keep applying to work here)

  • Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech

Read more about why people love working at Clay here and explore our wall of love to learn more about the product.

Solutions Engineering @ Clay

As Solutions Engineering Manager, you will be responsible for hiring, mentoring, and developing a high-performing team of Solutions Engineers. This role is ideal for someone who wants to drive impact on the revenue side while staying closely connected to product and owning internal technical knowledge. You're as excited about working on the technical piece of a deal as you are giving product feedback and partnering with EPD to stay up to date on new features or evolving use cases. We are seeking someone who is excited to scale our Solutions team and systems in this next phase of growth.

The Solutions Engineering team is the technical backbone of enterprise deals, helping customers push the limits of what's possible with Clay. The team plays a critical role in the product feedback and development cycle, leveraging insights from POC builds and customer needs to inform and influence feature development. Sitting within the GTM org, Solutions Engineers partner closely with GTM Engineers (GTMEs) to field technical questions, troubleshoot complex challenges, and build creative, high-impact solutions that drive revenue. The team owns and maintains Clay's internal technical knowledge system including demo libraries, best practice playbooks, table-building guides, and the AI prompt library. They've built and now manage a collection of 50+ golden demos, 500+ custom AI prompts, and 20+ best practice playbooks.

Impact You'll Have

  • Manage and scale the Solutions Engineering team through hiring, mentoring, and process development

  • Drive revenue growth by improving win rates and expansion through exceptional demos and POCs

  • Build world-class demo infrastructure including assets, tooling, and value narratives that demonstrate impact at scale

  • Influence product strategy by partnering cross-functionally with Sales, Product, Engineering, Marketing, and Enablement to integrate solutions expertise into go-to-market plans

  • Create a knowledge-capture system that scales team expertise: document solutions and patterns once, then transform them into internal resources (accessible via our internal AI tools) and external customer education

What You'll Bring

  • 6+ years as a solutions/sales Engineer OR 6+ years in a translatable role (analytics manager, technical bizops)

  • 2+ years managing technical teams

  • GTM fluency: You've lived in B2B SaaS and can speak the language of sales & marketing

  • Strong technical foundation in SaaS integrations and platform architecture (read - you can quickly become a Clay expert)

  • Proven ability to build scalable teams with systems, processes, and playbooks that drive efficiency

  • Excellent cross-functional collaboration with demonstrated partnerships across Sales, Product, and Marketing

  • Outstanding communication skills with experience coaching and scaling technical teams

  • Track record of leading projects and thriving in fast-paced, evolving environments

  • High bar for quality of work & attention to detail

  • Bonus: SQL experience (not required for the role)

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