Specialist, Technical Operations

Summary:

The Financial Aid Technical Operations Specialist executes the federal and institutional aid disbursement process. Ensure data accuracy by implementing data cleanup tasks and exceptions reports. This role provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of technical issues and responds to user needs in the Office of Financial Aid.

Job Description:

Essential Duties and Responsibilities

• Disburse all financial aid in Workday.
• Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System.
• Support Financial Aid Director and Counselors on resolving disbursement failures.
• Execute Financial Aid Processes in Workday.
• Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems.
• Troubleshoot the scanning process and workflow functionality in Perceptive Content.
• Perform related duties as requested by the Director of FA Technical Operations.
• Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool).
• Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff.
• Runs, monitor and ensure data accuracy for Award Letter Integration.
• Other duties as assigned.

Required knowledge, skills, and abilities

• Must have strong verbal communication and customer service skills.
• Must be detailed oriented with excellent organizational, technological and follow through skills.
• Knowledgeable of Microsoft Office Suite.

Preferred knowledge, skills, and abilities

• Workday, AdobeSign, Perceptive Content.

Minimum Qualification

• Must have a bachelor's degree.
• Minimum of one to two years related experience.

Accreditation and equal opportunity

Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, titleixcoordinator@lynn.edu, or +1 561-237-7727; or to the U.S. Department of Education Office for Civil Rights.

Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call +1 404-679-4500 for questions about the accreditation of Lynn University. 2020 Lynn University

Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling +1 561-237-7639.

The Annual Security and Fire Safety Report

In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport

For your health, Lynn University is smoke- and tobacco-free.