Sr. Decision Support Analyst

Job Summary:

The Senior Decision Support Analyst plays a critical role in supporting organizational decision-making and facilitating small-scale projects across TRA Medical Imaging. This role reports to the Director of Finance and serves as a key liaison between physician leadership, finance, IT, operations, and end-users.

The analyst is responsible for developing reporting solutions, delivering analyses that enhance business strategies, and facilitating projects that improve patient access, service quality, and organizational performance. The position requires both technical expertise in data analytics, AI-enabled decision support tools, and database management, combined with business acumen to research best practices, generate insights, and provide actionable recommendations.

Work is both independent and collaborative, contributing to moderately complex projects and enterprise-wide initiatives.

Pay and Benefits:

Pay: $39.01 - $47.45 per hour based on relevant experience, skills, and abilities.

Benefits Highlights:

• Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
• 401(k): 3% automatic employer contribution+ 3% match
• Annual pay increases
• Full benefits: Medical, dental, vision, life, disability, mental wellness

For more detailed benefits synopsis visit tranow.com/about/careers

Location: This role sits onsite at our TRA Administrative office in Downtown Tacoma, WA. Free, secured parking is included. 

Essential Job Functions:

1. Translate raw data into meaningful reports and actionable analyses to drive strategic and operational decision-making.
2. Develop and publish regular reports and dashboards to track performance metrics and trends across the organization.
3. Leverage AI programs and advanced analytics tools to improve data modeling, forecasting, and insight generation.
4. Manage, maintain, and optimize databases to ensure accuracy, accessibility, and integrity of clinical, financial, and operational data.
5. Partner with leadership to generate, evaluate, and implement process improvement opportunities.
6. Assess barriers to success and recommend data-driven solutions to management.
7. Facilitate small projects and work groups, including scope definition, stakeholder engagement, meeting facilitation, and progress reporting.
8. Support organizational initiatives with accurate data and well-structured reporting.
9. Maintain professionalism and responsiveness, including daily monitoring of work email.
10. Perform other related duties as assigned.

Qualifications:

Education/Work Experience

• Bachelor’s degree preferred; advanced degree (MBA, MHA, or equivalent in Data Science or related field) desirable.
• 2–4 years of experience in decision support, data analysis, database management, or project management required.
• Prior healthcare experience strongly preferred.
• Experience with Power BI, Tableau, SQL, AI-driven analytics platforms, or other data visualization/AI tools preferred.

Job Knowledge/Skills

• Knowledge of electronic medical records (EMR) or radiological information systems (RIS).
• Skilled in business analysis techniques such as explanatory and predictive modeling, statistical analysis and data mining.
• Possess excellent verbal and written communication skills.
• Advanced expertise in Microsoft Excel and data analytics required.
• Intermediate to advanced expertise in other Microsoft products including Word, PowerPoint and Visio.
• Attention to detail and focused on accuracy.
• Adaptable and flexible.
• Organized with the ability to manage and prioritize several projects simultaneously.
• Comfort in communicating with professionals at all levels of the organization.
• Understanding of basic project management methodologies.
• Ability to facilitate project work groups and leading teams.
• Independent with the ability to drive projects and initiatives forward with minimum oversight.
• Versatility and flexibility with the willingness to work on a wide variety of initiatives and shift directions quickly when necessary.
• Ability to demonstrate effective customer service skills.
• Ability to learn and understand medical terminology to assist in proper facilitation of training and handling tasks.
• Communicate professionally with other medical facilities, patients, and customers.
• Ability to manage multiple tasks and carry out instructions effectively.

Physical Requirements

Work is classified as sedentary in physical requirements. Requires the ability to lift/carry 1-5 pounds frequently, occasionally 10 pounds maximum.

Mental Requirements

Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.

Working/Environmental Conditions

Work environment consists of normal office or administrative working conditions.