Sr. Executive Assistant

Company:Driven Brands

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad - for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible - together.

JOB DESCRIPTION:

Driven Brands has an excellent opportunity available for an Executive Assistant to join our dynamic team, supporting the Chief Operational Officer and President of Take 5 Oil Change. The Executive Assistant must be creative and enjoy working within a large and growing, entrepreneurial environment that is mission-driven, results-driven and community-oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

How you will Own It:

• Completes a broad variety of administrative tasks for the executives including managing active calendar appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.

• Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Brand Presidents.

• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the executives, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.

• Provides a bridge for smooth communication between the executives and internal departments; demonstrating leadership to maintain credibility, trust, and support with Brand senior management staff.

• Provides leadership to build relationships crucial to the success of the Brand.

• During Monthly Business Reviews, takes notes, transcribes, forwards for approval, and distributes to attendees.

• Works with the Travel & Event Manager on the respective Brand regional meetings, advisory council meetings and Conventions.

• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the executives ability to effectively lead the company.

• Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

What you'll Bring:

• Bachelor's degree required

• Strong work tenure: five to 10 years of experience supporting C-Level Executives

• Experience and interest in internal and external communications and partnership development

• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and other common IT platforms.

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, senior management, and external vendors

• Expert-level written and verbal communication skills

• Demonstrated proactive approaches to problem-solving with strong decision-making capability

• Emotional maturity

• Highly resourceful team-player, with the ability to also be extremely effective independently

• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response

• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment

• Forward looking thinker, who actively seeks opportunities and proposes solutions

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

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