Sr. Engineering Manager -- Content Group

Location: Boston, MA Hybrid (3 days/week in office)

Why You Should Join the Content Group

The Content Group at Klaviyo is transforming how Klaviyo customers create and deliver engaging customer experiences. We own the platforms that power our core content creation tools-including email and mobile editors, forms, and profile growth interfaces. As Klaviyo integrates more AI capabilities across the product, this team plays a critical role in shaping how our customers create, personalize, and optimize content at scale. This is a highly visible, strategic group with an ambitious roadmap. You'll be joining a leadership team that is passionate about technical excellence, product impact, and team growth. The team is a blend of experienced tenured engineers and dynamic new hires, all collaborating to build the next generation of Klaviyo's customer-facing tools.

This role offers a unique leadership challenge: unifying multiple engineering teams under a cohesive technical vision, scaling platforms that span several surfaces and user journeys, and driving delivery in a fast-paced environment. As AI becomes a bigger part of our product, this group will be at the forefront-integrating intelligent tooling into the way Klaviyo customers create content. If you're excited by building strategic platforms, leading large orgs, and shaping product direction through engineering excellence, this is the opportunity for you.

How You Will Make a Difference

• Lead and mentor a team of 3 Engineering Managers and ~25 engineers across multiple product areas
• Develop and execute the roadmap for the Editors Platform, Email Editors, Mobile Editors, Forms, and Profile Growth
• Deliver AI-powered features that simplify and elevate content creation for Klaviyo customers
• Drive architectural decisions that enable scalability, reliability, and long-term platform growth
• Partner with Product and Design to ensure alignment between technical execution and user value
• Foster a high-performing culture that supports career development and innovation

Who You Are

• Experience leading orgs of 20+ engineers, including other manager
• Proven ability to scale fullstack systems in cloud environments
• Deep system design expertise and architectural leadership
• Experience implementing AI tools in engineering processes or customer products
• A strong track record of delivering high-impact, customer-facing features
• Excellent communication skills and cross-functional collaboration habits
• Background in companies like Akamai, HubSpot, PTC, Smartsheet, Toast, or similar SaaS/product companies

Technologies We Use

• Frontend: React, TypeScript
• Backend: Python (Django)
• Infrastructure: Kubernetes, AWS
• AI Tooling: Cursor Ai, ChatGPT, Gemini

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