Sr. Electronic Communications Systems Administrator/Engineer

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creation, Implementation, Administration, and Maintenance of all Corporate Communication and Compliance systems and services.
• Works with other groups to drive implementation of new technologies.
• Microsoft 365 and Azure administration.
• Implement and maintain all aspects of applications used to govern user's activities, as required by regulatory bodies.
• Ensure proper change management procedures are followed regarding the installation and testing of all upgrades and enhancements for Communication systems.
• Troubleshoot problems and take corrective action on a timely and effective basis.
• Escalate problems to management after developing a detailed description of issues including, but not limited to, known failure points and a hypothesis for root cause.
• Solve issues in an independent, collaborative manner utilizing available resources in-house and vendor provided.
• Creates and configures active directory user objects, email accounts, features, etc.
• Performs duties pertaining to the off boarding of user accounts and mailboxes, along with any other related tasks.
• Creates, executes, and maintains PowerShell scripts for use with Microsoft Active Directory and Exchange.
• Management of e-mail security (SPF, DMARC, DKIM).
• Management of other support related systems and applications.
• Works under general supervision with latitude for independent judgment.
• Consults with senior peers on certain projects.
• Provide technical support to system users as necessary.
• Performs other job-related duties as required.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree or equivalent in a related field;
• Four to six years of related experience and/or training; or
• Equivalent combination of education and experience.

COMPUTER SKILLS

• Knowledge of Active Directory and Group Policy, required.
• General Windows server administration skills, required.
• Understanding of SMTP, SIP, DNS, and HTTPS.
• Microsoft Exchange experience, strongly preferred.
• Understanding of TLS and certificates.
• Strong aptitude for troubleshooting.
• Intermediate understanding of network security, protocols.
• Microsoft PowerShell knowledge, preferred.
• Microsoft Office suite, especially Outlook.
• Microsoft 365 experience, preferred.
• Knowledge of MSSQL Database software.
• Knowledge of Barracuda messaging products
• Working knowledge of Citrix Sharefile
• Knowledge of Proofpoint security appliances and systems

CERTIFICATES, LICENSES, REGISTRATION

• Industry acknowledged certification strongly preferred MCSE/MCSA/RHCE.