Staff Assistant (Airport Services Team) - Denver International Airport

About Our Job

Denver International Airport (DEN) is seeking a Staff Assistant to join our Airport Services Team. In this position, you will provide essential administrative, clerical, and program support to ensure the efficient delivery of airport services programs and contracts. This may include work with various Maintenance Services, Janitorial, Waste Management, and Window Cleaning services. The Staff Assistant will play a vital role in supporting the team that provides high-quality service to DEN's airline partners, TSA, airport employees, and our passengers.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The starting hourly pay for this role is between $25 - $31 per hour. We also offer generous benefits for full-time employees which include but are not limited to:

• Medical Plans, Dental, Vision Insurance - eligible within 1 month of your start date

• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan

• PTO (over 3 weeks in your first year) and 12 paid holidays

• STD, LTD, HSA, FSA, Life Insurance

• CARE Bank, Family Leave Benefits

• Employee Assistance Program, Employee Volunteer Program

• EcoPass (unlimited free RTD bus/train rides)

• Learning and Development Opportunities; Courses and Career Development Resources

• And so much more!!!

Furlough Days

The City and County of Denver has announced furlough days, or unpaid days off, for most employees to meet a budget shortfall in 2025. There are two fixed furlough days for all limited (temporary positions with an end date) and unlimited (permanent) employees on August 29th, the Saturday before Labor Day, and November 28th, the day after Thanksgiving. If you receive an offer for this position, your annual pay will determine whether you are required to take additional furlough days. Details will be discussed during the offer process for selected candidate(s).

What You'll Do

The Staff Assistant will assist in maintaining compliance documentation, supporting contract oversight activities, preparing reports, and ensuring smooth day-to-day operations. This position provides an excellent opportunity for someone with strong organizational and administrative skills who is eager to learn more about contract administration and management while contributing to the success of one of the world's busiest airports.

Job duties and responsibilities of this position include, but are not limited to, the following:

• Provides administrative/executive support to the Senior Director of Airport Services, Director, unit managers, and front-line supervisors and staff as needed.

• Cultivate, foster, and maintain positive working relationships (both internally and externally) with managers, supervisors, and employees.

• Serve as an authorized signatory supporting the duties associated with issuance of new badges, badge renewals and a liaison between the department and Airport Security.

• Provide administrative and clerical support for Airport Services programs and contracts such as Facilities, Snow, Janitorial Services, Window Cleaning, Pest Control, etc.

• Assist in preparing, formatting, and distributing reports, memos, meeting notes, and presentations.

• Support financial processes by organizing invoices, monitoring expenditures, and assisting with budget preparation.

• Maintain contract files, records, and correspondence to ensure accuracy, accessibility, and compliance with City and DEN requirements.

• Assist in scheduling meetings, preparing agendas, and coordinating with internal and external stakeholders.

• Support the monitoring of key performance metrics, inspection schedules, and compliance documentation.

• Receive, track, and follow up on inquiries from stakeholders, contractors, and the public to ensure timely responses.

• Assist with event coordination, conference logistics, and program outreach.

• Research and compile information for reports, presentations, and project documentation.

• Perform data entry, update databases, and generate reports to support department contracts, compliance and team activities.

• Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing.

Location and Schedule

• In this position you can expect to work all on site Monday- Friday, standard business hours with the ability to respond to emergencies and support Snow Operations in an administrative capacity.

• This individual will report in person to Denver International Airport. Employee parking provided.

What You'll Offer

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Strong administrative, organizational, and communication skills.

• Experience supporting teams in a maintenance, facilities, janitorial, or operations environment is a plus.

• Ability to prioritize multiple tasks, meet deadlines, and maintain accuracy under pressure.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Microsoft 365 and ability to learn new software systems.

• Strong customer service orientation and ability to work collaboratively with diverse stakeholders.

• Experience preparing reports, presentations, data summaries, and financial tracking preferred.

Required Minimum Qualifications

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

• Education requirement: Graduation from high school or possession of a GED, HiSET or TASC Certificate.

• Experience Requirement: Four (4) years of experience performing specialized and/or technical office support work of the type and at the level of Administrative Support Assistant IV.

• Education/Experience Equivalency: One (1) year of the appropriate type and level of education may be substituted for each year of experience required.

• License/Certifications: None

FBI Background Check

FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.

Shift Work, Snow Duties, and Emergency Incidents

Denver International Airport is a 24/7/365 team operation. If staffing challenges arise, weather conditions warrant, or an emergency crisis occurs, all DEN employees will be required to work extended hours and/or alternative shifts (including nights, weekends, and holidays).

About DEN

Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $36.4 billion for the region annually and employing nearly 37,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.

Application Deadline

This position is expected to stay open until 10/8. Please submit your application as soon as possible and no later than 11:59pm on 10/7 to ensure consideration.

Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they've successfully passed probation. Please only apply if you have already passed probation.

About Everything Else

Job Profile

CA1002 Staff Assistant

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$24.71 - $37.07

Target Pay

$25 - $31 per hour; Based on education and experience

Agency

Denver International Airport

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.