Staff Development Program Manager

Summary

As part of the Ministry Operations Team at The Austin Stone Community Church, the Staff Development Program Manager (SDPM) will oversee the strategy, design, and implementation of staff development programs across The Austin Stone such as the Residency Program, Onboarding, and Manager Training. The SDPM will develop and maintain scalable systems, equip managers, build curriculum, and support the long-term health and leadership pipeline of the organization. The SDPM will report to the Associate HR Director.

Essential Responsibilities

• Identify, assess, and develop plans to meet the ongoing training and development needs for staff. 
• Develop and/or procure cultural, leadership, management, coaching, and organizational resources and tools that address the training needs of staff.
• Plan and facilitate training environments to train new staff and enhance the effectiveness of onboarding, ministry, management, etc. .
• Manage rosters, invitations, attendance, and feedback collection for staff development cohorts.
• Track participant progress, milestones, and engagement using development tools and systems.
• Support community-building efforts for residents and new hires through events and check-ins.
• Support hiring managers with new staff onboarding initiatives.
• Evaluate program performance to ensure that training is meeting organizational needs and improving performance.
• Provide leadership, vision, and coordination for the Residency Program including integration with staff development.
• Lead and coordinate residency recruitment efforts in collaboration with ministry stakeholders.
• Support development and facilitation of training for resident support-raising.
• Partner with department leaders to identify future leaders and align development efforts with strategic staffing needs.
• Other administrative tasks and special projects as assigned
• Attend, when possible, events and activities for The Austin Stone, including all staff meetings, prayer meetings, special events, and staff development days.

Required Qualifications

• Bachelor’s degree in education, leadership development, or equivalent preferred.
• 5+ years experience in staff development or leadership development, or equivalent preferred.
• Experience implementing scalable training systems and leading program design.
• Deep theological alignment with the mission of The Austin Stone.

Competencies

In order to lead effectively at The Austin Stone, a Staff Development Program Manager must have the following competencies:

Administration - Demonstrated ability to plan, organize, and support ministry programming. Strong ability to support multiple projects simultaneously, with dependability and excellence. Able to own and maintain a budget.

Communication - Demonstrated capacity to inspire, instruct, and encourage through effective communication in various settings. Must be energized by meeting, engaging and interacting with others. Has clarity of speech and proper use of grammar. Communicate across different layers of the organization. Able to make effective presentations to diverse groups. 

Collaborative Leadership - Collaborate across the organization and with various ministry partners. Ability to lead in concert with other leaders. Ability to integrate multiple perspectives and synthesize them into a cohesive plan. Ability to lead across teams and coach Resident supervisors and Residents. Cultivate purpose-driven, relational networks. Ability to show sensitivity and confidence in leading, serving, inspiring, managing, and equipping the staff in their tactical implementation of ministry goals.

Organizational Intelligence - Demonstrated ability to screen Kingdom opportunities, assess risk, formulate strategies, and implement tactics toward sustainable ministry. Understanding of The Austin Stone’s ministry strategy and competency in application of strategies in equipping and mobilization.

Performance Management - Skilled in assessment of ministry effectiveness and supporting decision making through data acquisition and analysis. Gathers and analyzes information skillfully and can efficiently execute on multiple priorities/plans/ideas.

Leadership Development - Ability to lead, recruit, resource, and mobilize volunteer teams to scale. Ability to recruit, manage, and lead resident/intern teams. Proven capacity to multiply leaders (staff, deacons, volunteers, etc.) who hold and can communicate the church's values. Able to teach and to generate content and curriculum.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling.
• Manual dexterity and coordination are required over 50% of the work period while operating equipment such as a computer keyboard, mouse, and similar machines.

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Culture and Character   

Employees of The Austin Stone are expected to become Partners (our term for members) of the church, fully embracing the values, mission, and purpose of our church. Additionally, all employees of The Austin Stone are expected to understand, affirm and adhere to our Affirmation of Faith, Bylaws, Culture Map, and other documents defining the beliefs, culture, and mission of The Austin Stone Community Church.

Employees also possess the character qualifications of biblical leadership in the church. At a minimum, each employee must agree and aspire to maturity in these qualifications, invite the authority of church community and leaders as a means of growth in them, and pursue them humbly and faithfully by the power of the Holy Spirit.

Please read Attributes of Leaders as Employees at The Austin Stone for a greater description of cultural, character, and other aspects of joining our team at The Austin Stone. 

The Austin Stone Community Church is an Equal Opportunity Employer including Women, Minorities, Protected Veterans, and Individuals with Disabilities.