Staff Pharmacist Manager - Accredo - Memphis, TN

Job Title:

Staff Pharmacist Manager - Evernorth Fulfillment

Position Summary:

The Staff Pharmacist Manager oversees pharmacy fulfillment operations, ensuring compliance with regulatory standards and company policies. This role is responsible for leading a team of pharmacists and technicians, optimizing workflow efficiency, and driving continuous improvement initiatives to deliver safe, accurate, and timely medication fulfillment.

Key Responsibilities:

• Leadership & Team Development

• Manage and mentor pharmacists and pharmacy technicians to achieve performance goals.

• Foster a culture of engagement, accountability, and professional growth.

• Operational Excellence

• Oversee daily fulfillment operations to ensure accuracy, quality, and compliance.

• Implement and sustain Fulfillment Operating System pillars:

• People Development

• Leader Standard Work

• Throughput Optimization

• Visual Management/Tier Accountability

• Focused Improvement

• Compliance & Quality Assurance

• Ensure adherence to state and federal pharmacy regulations, licensing requirements, and Evernorth standards.

• Maintain inventory accuracy and audit readiness (target: 99.9% accuracy).

• Process Improvement

• Identify and execute initiatives to improve efficiency, reduce errors, and enhance customer experience.

• Leverage automation and technology to optimize throughput and reliability.

• Collaboration & Communication

• Partner with cross-functional teams (Operations, Quality, Talent Acquisition) to align on goals and priorities.

• Communicate performance metrics and progress through tier boards and daily huddles.

Qualifications:

• Education: Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy degree required.

• Licensure: Active pharmacist license in good standing.

• Experience:

• Minimum 3-5 years in a pharmacy leadership or management role.

• Experience in high-volume fulfillment or specialty pharmacy preferred.

• Skills:

• Strong leadership and team-building capabilities.

• Knowledge of regulatory compliance and pharmacy operations.

• Ability to drive process improvement and manage change effectively.

Performance Metrics:

• Inventory accuracy
• Prescription fulfillment turnaround time
• Compliance audit results
• Employee engagement and development outcomes

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.