Staff Product Manager, AI

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the Team

This team is building production AI that eliminates financial busywork for startups globally. We're delivering intelligent automation across payments, payroll, bookkeeping, and tax—freeing founders to focus on building their companies instead of managing finances.

We leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast.

The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact

Responsibilities

This role will be part of our newly formed AI team, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work. 

In this role, you will be leading efforts to build our new AI product from 0 -> 1. We are looking for AI native mindsets, where you will be able to bring your recent experience in AI and forward leaning creative mindset to build out a groundbreaking new platform.

• Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans

• Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there

• Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape

This role is based in San Fran

Who you are

• 6 + years of overall professional experience 

• Demonstrated experience in novel fields like GenAI

• Previous experience as a startup founder or early joiner 

• Bachelor's degree or higher within STEM

• Experience in product management building products from 0-1

• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences

• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights

• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time

• Ability to thrive in cross-cultural and cross-functional teams

• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth

Company Culture

At Airwallex, we pride ourselves on our ambitious vision to change the world. We seek to create transformational value rather than marginal improvements. Our culture emphasizes intellectual honesty, adaptability, resilience, and continuous learning. We are a diverse, inclusive team that values collaboration and accountability. Joining us means being part of a generational company that strives for excellence and makes the hard but right decisions for a better future.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.