Staff Product Manager

Your Impact on our Mission

As a Staff Product Manager on the Provider Adoption team, you'll help reinvent how healthcare data moves across patients, providers, and health systems. You'll own a high-impact roadmap, building a platform that's fast, secure, and accessible for both internal and external users. You'll work at the intersection of long-term vision and day-one value, proving that true interoperability can be just as modern and user-friendly as the best of consumer tech. If you're excited to shape the foundation of a better healthcare experience alongside deeply thoughtful, driven, and collaborative teammates, we'd love to meet you.

You'll enjoy this role if you are…

• Excited to collaborate with an ambitious cross-functional teams and influence product strategy and direction
• Energized by tackling highly complex systems and workflows, with a genuine curiosity for digging into the details
• Are fired up about launching healthcare tech into the future - whether it's crafting thoughtful APIs or unleashing AI-driven breakthroughs
• Light up at the idea of building platform products that scale, and power an entire ecosystem: internal teams, external partners, and millions of patients
• Are eager to mentor junior talent, champion best practices and foster a culture of continuous growth
• Relish rewriting norms and are determined to help Zocdoc redefine healthcare interoperability and blaze a new trail for industry innovation

Your day to day is…

• Drive the strategy and execution of Zocdoc's interoperability roadmap - building scalable, high-impact integrations that support our enterprise and health system clients. This includes the strategy around:
• How data flows into and out of Zocdoc from external systems
• The internal teams building products or capabilities on top of client-sourced data
• The transparency, user experience, and self-service tools clients use to manage these data integrations
• Partner with Product, Engineering, Sales, Marketing, and Design to define and deliver capabilities that make getting data in and out of Zocdoc seamless, reliable, and self-serve.
• Own the development of large-scale APIs and sync infrastructure that power EHR integrations, internal product use cases, and third-party developer experiences.
• Lead the creation of in-product management tools for integration setup, monitoring, and control that leads to scalable enterprise onboarding
• Shape the external platform, including developer onboarding, API documentation, and incentives for EHR partners to adopt and activate integrations.
• Lead a strategy for how data surfaced via EHR connectivity into durable services and APIs that power new products and internal analytics, while meeting consent and compliance standards.
• Manage a clear intake and prioritization process for cross-functional integration requests, ensuring alignment across stakeholders and accelerating time to impact.
• Identify and drive net-new innovation opportunities, from AI-assisted workflows to novel integration strategies that keep Zocdoc ahead of the healthcare tech curve.

You'll be successful in this role if you have…

• 7+ years of product management experience, ideally in platform development, enterprise SaaS, or API-centric environments.
• A strong track record of launching technical products in collaboration with cross-functional teams like Sales, Marketing, and Product Marketing.
• Proven ability to design or influence onboarding and activation experiences that drive adoption and conversion.
• A strategic mindset that balances long-term vision with iterative delivery, and an ability to clearly communicate product direction to both technical and non-technical audiences.
• Comfort discussing the full technical stack, from backend services and data pipelines to developer-facing APIs and customer-facing tools.
• Excellent communication skills, with the ability to dive deep with engineers while storytelling effectively with business stakeholders.
• Familiarity with healthcare data standards or a strong curiosity to learn and challenge outdated healthcare integration norms.

Benefits:

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer-funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch every day along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified