Staff Software Engineer, Appointment Management

Your Impact on our Mission:

We are looking for a Staff Software Engineer to join the Appointment Management team at Zocdoc! This team owns the provider calendar and inbox: the core tools healthcare providers use to view, modify, and manage their appointments and availability on Zocdoc. We're building toward a future where Zocdoc's calendar is the go-to scheduling system in healthcare, and your work will directly improve how providers run their practices and how patients get care faster.

As a staff engineer at Zocdoc, you'll balance individual contribution with mentorship. You'll have the opportunity to work across the stack, front to back and everything in between, with an emphasis on data-driven microservice API development. You'll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You'll build scalable products that make the healthcare experience for patients, providers, and Zocdocr's simpler, safer, and more efficient.

To ensure fair consideration, candidates should apply to only one Staff Software Engineer role at Zocdoc. Please avoid submitting multiple applications, as we will review your profile for the most relevant opportunity.

You'll enjoy this role if you are…

• Excited by the challenge of improving core scheduling systems that sit at the heart of healthcare delivery
• Passionate about building scalable systems with the latest technologies
• A product-driven engineer who loves working in a highly collaborative and supportive environment
• Motivated by building products that make healthcare easier
• Excited to use technology to enhance the consumer experience
• Passionate about building diverse and inclusive teams and culture
• Excited to lead projects and be a mentor for other engineers

Your day to day is…

• Owning the end to end development of consumer facing applications, working across C#, React, and AWS-based microservices to deliver secure, high-quality code that impacts millions of patient-provider interactions monthly
• Building reliable, performant systems that power Zocdoc's provider calendar and inbox, handling complex scheduling logic and scalability challenges, and guiding long-term technical strategy
• Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers to ensure a polished user experience
• Championing a culture of engineering excellence, leading by example in code quality, performance, and operational ownership
• Mentoring your peers, with the notion that helping others means learning and growing yourself
• Working with cutting edge GenAI tools and technology

You'll be successful in this role if you have…

• Passion for technology and the ability to think critically about performance, scalability, and reliability of software
• Enthusiasm for solving high-impact, system-level problems
• Empathy for users and a passion for great UX
• Implemented fast and efficient software solutions using object-oriented or functional languages. Some of the technologies we utilize are C#, Scala, React, and Node.js (note, our interview process is language agnostic)
• Designed and built user facing web applications that scale
• 8+ years of significant expertise in full-stack development; experience within AWS environments and a high emphasis on testing is a plus
• Improved developer productivity, efficiency and velocity by setting up the best practices for coding, testing, deployment and observability
• Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices
• Effective communication skills, and the capability to dive into technical details at an appropriate level for technical and non-technical stakeholders

Benefits:

• Flexible, hybrid work environment
• Unlimited PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive parental leave
• Cell phone reimbursement
• Great Place to Work Certified
• Catered lunch everyday along with snacks
• Commuter Benefits
• Convenient Soho location for employees based in the NYC metro area
• Remote-friendly with east coast hours