Staff SRE Engineer - Billing Platform *Hybrid*

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry.

About The Team

The Billing Platform team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance.

What you will do

We are seeking a lead SRE Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems.

You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics.

• In this role, you will play a pivotal role in re-architecting our platform from the ground up, focusing on enhancing the scalability and efficiency of our systems.

Responsibilities

• Scope, design, and build scalable, resilient distributed systems through cross-functional collaboration throughout Software Development Lifecycle

• Build highly reliable infrastructure and leverage your technical skills to drive towards efficient, reliable and optimal performance solution

• Automate tasks, test infrastructure, build and maintain CI/CD pipelines and integration with edge data sources for Data Engineering teams to increase developer efficiency and effectiveness

• Deliver high quality software and establishing best practices and processes across the organization through code reviews, test automation and mentor engineers

• Define and capture SLA, SLO and SLIs for application components

• Define SRE practices and implement and deliver the operational excellence

• Utilize programming languages like Python, C# or other object-oriented languages, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services

• Mentor other engineers

• Consistently share best practices and improve processes within and across teams

Who you are

We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 8+ years of professional, hands-on software development experience

• Strong experience in architecting and designing large-scale, complex systems

• Advanced Experience in Hybrid cloud environments with Azure, AWS, or GCP and Linux based on-prem environment

• Advanced understanding of SRE and DevOps concepts including Azure DevOps framework and tools

• Advanced Experience working with CI/CD, Azure Just-in-Time, VM Access, Azure Cloud Services, Azure Active Directory, Azure Automation Accounts, Azure subscription and Resource management, Kubernetes/AKS, or similar containerization technology, Docker, Helm, Terraform, GitHub, and IT automation tools like Chef or Ansible

• Proficient coding skills in Java, Kotlin, Golang, or similar languages, capable of producing high-performance, production-quality code

• Hands-on experience building platforms from ground up using resiliency patterns, observability, continuous delivery, and infrastructure as code

• Experience with a wide range of technologies, including SQL and NoSQL databases, Kafka, Spark, Airflow, or their equivalents

• Proficient in using cloud computing tools throughout the software development lifecycle, with deep expertise in DevOps, observability (Azure Appinsights, Splunk, Grafana) telemetry, and test automation

• Advanced PowerShell and Python scripting skills

• Skilled in collaborating across engineering teams and other functions to build alignment, drive decision-making, and communicate transparently

Preferred Qualifications

• Experience in the financial technology sector, with a focus on billing, payments, subscription management, and financial reporting

• Cloud architect certifications are preferred

• Proven track record in designing and implementing highly available and large-scale systems as Devops and SRE lead

Education

• Bachelor's and/or Master's degree, preferably in CS, or equivalent experience

• This is a HYBRID role working out of the following offices:

• Palo Alto, CA

• Dallas, TX

• Chevy Chase, MD

Be Part of Our Journey

If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry.

#LI-MK1

Annual Salary

$110,000.00 - $230,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.