Staffing Coordinator

Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.

Always Compassionate Home Care is seeking aStaffing Coordinator to work with our coordination team.This team’s primary responsibility is to work directly with our caregivers to ensure they are providing our clients with the compassionate care our clients deserve. Coordinators focus on delivery of care through scheduling and continuous communication with our PCA/HHA Division.

Qualifications:

• Working knowledge of NYS DOH Health Care operations. Excellent organizational and time-management skills
• At least 3-5 years of experience in a Home Care setting
• Great communication and interpersonal skills
• Attention to detail with problem solving skills
• Strong customer service background
• Documentation of daily staff/call log

Responsibilities:

• Staff personnel according to home care patient's schedules and medications
• Collaborate with recruitment department regarding hiring nurses from difficult to serve geographical areas
• Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in aide assigned to case, client, nurse incidents, and complaints.
• Ability to use time efficiently
• Ability to work in a fast-paced environment and demonstrated ability to multi-task
• Technically savvy - proficient in use ofsmartphones, tablets, laptops,and other devices
• Exceptional communication skills - demonstrated ability to communicate and follow-up in a timely manner
• Partners with recruiters and intake coordinators to ensure immediate and effective care coverage
• Maintains a daily call log
• Communicate all relevant information to nurses and homecare clients
• Follows up with clients, and families regarding schedule changes, service issues, etc.
• On call after hours required (Weekdays and Weekend)
• Bachelor’s degree preferred

Benefits:

• 401(k)
• Health Insurance
• Dental/Vision
• Aflac
• Paid time off

The Staffing Coordinator is expected to maintain ethical conduct, compliance with state, federal and agency regulatory requirements. Responsible for quality and satisfaction of prospective patients and field staff.

Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability. If you require assistance to fill out this application form or during any phase of the job application process, please notify the person who gave you this form or Always Compassionate Home Care’s Human Resources Department and every reasonable effort will be made to accommodate your needs in a timely manner in accordance with federal, state, and/or local law.