Staffing Coordinator

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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

Variable

Shift End Time

Variable

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Coordinates the scheduling of assigned Central Staffing Office staff resources in a timely and efficient manner. Interacts with staff and system departments via phone, fax, and email. Ensures accurate and effective scheduling of staff for both long- and short-term assignments. Handles a wide range of scheduling duties in a fast-paced environment, using standard guidelines and computerized scheduling software efficiently and without direct supervision. Provides administrative support to management for the activities of the Central Staffing Office. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 4 years of experience in administrative, secretarial, or business operations
• Experience in using computers with a high degree of accuracy

Preferred Qualifications

• Bachelor's degree in Business, Healthcare, or related field

Education

• High school diploma or equivalent

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Personal computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications
• Able to handle stressful work situations and conflicts with professionalism
• Demonstrated verbal and written communication skills
• Excellent organizational skills
• Ability to work effectively, without direct supervision, following standard procedures
• Demonstrated customer service and interpersonal skills

Job Responsibilities

• Coordinates scheduling of all assigned staffing resources for the Central Scheduling Office using computerized scheduling software.
• Understands and implements all guidelines for each level of staffing commitment.
• Accepts telephone calls from system staff unable to fulfill their staffing commitments, records/communicates information to appropriate parties in a timely manner and works with staff and managers to fill created staffing vacancies.
• Works closely with other members of the staffing team at all times.
• Functions as a Vastech superuser in support of unit-based scheduling staff.
• Oversees time and attendance for all Central Staffing Office staff and acts as an API superuser as needed.
• Communicates with all system units regarding scheduling needs and concerns.
• Resolves any conflicts about daily schedules in a timely, efficient, customer-friendly manner.
• Prepares, updates, prints, and distributes staffing schedules for delivery to designated clinical areas on a daily basis.
• Assists in identification of ways to improve scheduling process.
• Manages the performance management process for assigned staff and coordinates statistical reporting for departmental goal program(s) as required.
• Provides administrative support to management for the activities of the Central Staffing Office.
• Manages department supplies, inventory, and equipment.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

2220 North Druid Hills Road

Job Family

Administrative Support