State Director (Home Healthcare)

Our organization specializes in non-skilled home care services, dedicated to simplifying the Medicaid waiver enrollment process for caregivers and their loved ones across multiple states. We are actively expanding into New Hampshire, bringing our decades of expertise to guide families through state-funded programs, ensuring financial support for caregivers while delivering compassionate, high-quality care in the comfort of home. Our commitment extends beyond enrollment, offering ongoing training, resources, and a supportive community to empower caregivers and enhance the caregiving experience.

The State Director for New Hampshire will lead the strategic and operational oversight of our non-skilled home care services as we establish and grow our presence in the state. This pivotal leadership role involves driving program growth, managing regional operations, and fostering partnerships with local healthcare providers, community organizations, and state agencies to support our expansion. The State Director will champion our mission to provide accessible, high-quality care while ensuring caregivers are supported through streamlined Medicaid processes and comprehensive resources, laying the foundation for continued growth in New Hampshire.

Responsibilities

• Oversee the implementation and management of non-skilled home care services in New Hampshire, ensuring alignment with state regulations and Medicaid waiver program requirements.
• Develop and execute strategic plans to establish and expand program reach, increase enrollment in Medicaid waiver programs, and enhance service delivery as the organization grows in New Hampshire.
• Build and maintain relationships with local healthcare providers, community organizations, and state agencies to promote services and secure referral networks during the expansion phase.
• Monitor and ensure compliance with New Hampshire Medicaid waiver program guidelines, including eligibility criteria, documentation, and reporting standards.
• Lead a team of care coordinators and support staff, providing training, mentorship, and performance evaluations to ensure high-quality service delivery as the program scales.
• Analyze program performance metrics, such as client satisfaction, caregiver retention, and enrollment success rates, to drive continuous improvement and support growth objectives.
• Collaborate with internal teams to develop and distribute educational resources and training materials tailored to non-skilled home care and Medicaid waiver processes.
• Represent the organization at state-level meetings, industry events, and community outreach initiatives to advocate for non-skilled home care services and build brand presence in New Hampshire.
• Manage regional budgets, allocate resources effectively, and ensure financial sustainability of programs in compliance with state funding requirements during expansion.
• Address client and caregiver concerns promptly, ensuring a compassionate and responsive approach to service delivery as the organization grows.

Qualifications

• Bachelor's degree in Healthcare Administration, Social Work, Business Administration, or a related field; Master's degree preferred.
• Minimum of 5 years of experience in home health, with at least 3 years in non-skilled home care and demonstrated expertise in Medicaid waiver programs.
• Proven leadership experience in managing teams and overseeing regional operations in a healthcare or home care setting, preferably during organizational growth or market expansion.
• In-depth knowledge of New Hampshire's Medicaid waiver programs, including eligibility requirements, application processes, and compliance standards.
• Strong understanding of non-skilled home care services, such as personal care, companionship, and light housekeeping, with a focus on client-centered care.
• Excellent communication and interpersonal skills to build relationships with stakeholders, including healthcare providers, state agencies, and community organizations, to support expansion efforts.
• Ability to analyze data, track performance metrics, and implement strategies to improve program outcomes in a growing market.
• Proficiency in budgeting, resource allocation, and financial management within a healthcare or non-profit environment.
• Valid driver's license and willingness to travel within New Hampshire as needed for community engagement and partnership development during the expansion phase.
• Commitment to fostering a supportive and inclusive environment for caregivers and clients as the organization grows.

Compensation

• Base Salary: $90,000–$150,000 annually, commensurate with experience and qualifications.
• Performance Incentives: Opportunity for bonuses based on program growth, enrollment targets, and client satisfaction metrics in New Hampshire.
• Health Benefits: Comprehensive medical, dental, and vision insurance plans.
• Paid Time Off: Generous vacation, sick leave, and personal days.