Strategy & Business Operations Manager

Where We Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills

• Influence: You have strong interpersonal and communication skills to form effective relationships up, down, and across the organization and are able to motivate cross-functional partners to execute against key initiatives. You can distill complex issues into a recommendation that will 'get to yes' and drive collaborative debate to get to the outcome needed for the business.

• Strategic Thinking: You are able to connect business trends, organizational goals, and market insights to develop strategic recommendations that drive long-term value. You look at problems from different perspectives, considering both the big picture and granular details to provide informed recommendations and drive decisions among senior leaders.

• Data-driven problem solving: You have excellent analytical abilities and a proven track record of using data to inform strategic decision making. You conduct both quantitative and qualitative data analyses to get to the 'so what' and craft robust strategic recommendations.

• Process Improvement: You have a demonstrated ability to identify opportunities within existing business operations and a track record of implementing effective solutions. You have a track record of implementing new & redesigning existing processes at scale.

About this role

We're seeking a Strategy & Business Operations Manager to join Udemy's growing Strategy & Business Operations team. This is a fantastic opportunity for someone who wants to help shape the future of Udemy by partnering with leaders across the organization to conceptualize and drive projects that evolve our strategy and improve business operations. You will work cross-functionally to accelerate our growth and tackle mission-critical initiatives to enable us to scale more effectively.

What you'll be doing

• Develop a deep understanding of Udemy's business and competitive landscape

• Identify, evaluate, and drive strategic initiatives that align with our goals and strategy, with an eye toward long-term value creation

• Lead investigations into business performance and operational processes to identify opportunities for improvement and work with cross-functional partners to implement solutions

• Lead research and analysis on market trends, customer needs, and competitive threats to identify opportunities and risks to help shape our strategy

• Develop robust strategic recommendations based on data analysis, competitive analysis, market trends, and customer needs

• Leverage qualitative & quantitative insights to drive strategic decision-making with cross-functional teams and senior leadership

What you'll have

• 5+ years of work experience in management consulting, business operations, and/or corporate strategy, MBA or advanced degree

• Self-starter who can learn on the fly, manage through ambiguity, and handle multiple priorities

• Strong business acumen, analytical, and problem-solving skills with the ability to look at an issue from multiple angles and think broadly about the big picture

• Strong interpersonal and communication skills to form effective relationships across all functions and at all levels throughout the organization

• Demonstrated ability to distill complex issues into structured frameworks, develop concrete action plans, and motivate cross-functional partners to execute against them

• Ability to accurately see the current state, to identify potential future risks and opportunities, and to envision and evaluate relevant future possibilities

Posting Date: 10/1/2025

Application Window: We anticipate the application window will be open until 11/1/2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.