Student Event Staff- Theatre & Dance Pool

Job Description

60%- Box Office Customer Service

• Sell tickets in person and by phone using ticketing software
• Accurately handle cash, credit card transactions, and ticket reconciliations
• Provide prompt, courteous assistance to patrons and answer event-related inquiries

30%- House Management

• Serve as house manager for Theatre & Dance productions
• Supervise, schedule, and train volunteer ushers
• Collaborate with professional staff to support patron accessibility and ensure front-of-house safety procedures are followed

10%- Other Duties as Assigned

• Assist with general office support and departmental events as needed

Required Qualifications

• Strong customer service skills as evidenced in application materials or from previous work experience.

Preferred Qualifications

• Strong verbal and written communication skills as indicated in application materials.
• Interest/experience in theatre, dance and/or other performing arts as indicated in application materials.
• Retail or other sales experience as indicated in application materials.
• Federal Work Study eligible.

Position Requirements

During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).