Substance Use Disorder Resource Specialist

Site: Newton-Wellesley Hospital

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Job Summary

Substance Use Disorder (SUD) Resource Specialist at Newton-Wellesley Hospital (NWH) plays a critical role in supporting substance use disorder care within the Emergency Department at NWH and across Mass General Brigham. This position is designed to help achieve key system-wide goals, including increasing addiction consults, expanding access to medication for opioid use disorder (MOUD), and improving equity in treatment outcomes.

Key responsibilities include:

Identifying and engaging patients with SUD for potential MOUD initiation.

Facilitating referrals to NWH's Addiction Consult Team and SUS Clinic.

Connecting patients to ongoing care and community resources, addressing barriers such as transportation and clothing.

Promoting a stigma-free, trauma-informed environment within the ED.

Conducting outreach to patients post-ED visit to support follow-up care.

Collaborating with external treatment organizations to strengthen referral pathways.

Responsible for assisting patients to arrange transportation to/from the hospital for ongoing medical treatment and/or to locate affordable accommodations and support groups. Works closely with the unit-based case manager to facilitate discharge plans to other psychiatric or medical settings. Other responsibilities may include making referrals to and organizing and disseminating information about a range of other related social resources.

Does this position require Patient Care?

Yes

Essential Functions

• Researches information on community social resources.
• Maintains files of brochures, information packets and applications for all types of community resources.
• Collaborates with social work staff and personnel from community agencies to obtain needed information.
• Assists in planning/implementing in-service presentations by and about community resources.
• Assesses patient/family understanding of available resources.
• Educates patients/families about appropriate resources and how to access them.

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience related experience 2-3 years preferred Knowledge, Skills and Abilities- Familiarity with medical terminology.- Familiarity with community services/resources.- Ability to maintain effective working relationships with patients/families.- Knowledge of current community resources.- Strong assessment and crisis intervention.- Strong collaborative skills and a desire to work in a complex, fast-paced environment.- Excellent interpersonal skills.- Excellent collaboration, customer service and advocacy skills.- Excellent written and verbal communication skills.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs- 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision- Far Constantly (67-100%)
• Vision- Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

2014 Washington Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.36 - $24.79/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.