Supervisor-Program Management

Serenity Knolls, a leading residential treatment center in the peaceful San Geronimo Valley—just 10 minutes west of Fairfax—is hiring a Full-Time Supervisor – Program Management.

Our 42-bed co-ed facility, including 6 detox beds, serves adults 18+ in a recovery environment rooted in the 12-step philosophy. We integrate traditional social model care with evidence-based practices like CBT and psychodynamic therapy to support lasting transformation.

If you're ready to lead with purpose and make a meaningful impact in a serene setting—we’d love to hear from you.

PURPOSE STATEMENT:Supervise and coordinate the activities of program staff including development, implementation and evaluationof the program services offered.

ESSENTIAL FUNCTIONS:

Supervise and coordinate the activities of the patient of the program.

Assist with development and implementation of operating policies and procedures for the program,

ensuring that procedures and workflow are consistent with program objectives, protocol, regulations

and standards, as well as that operations conform to established environmental, safety, and infection

control requirements.

Develop and implement treatment or care plans, as well as develop and patient maintain charts and

records. Provide direct routine assessment and treatment, including clinical procedures, as required,

within the parameters of the program.

Assist in the selection, training and assessment of staff, may provide feedback for performance reviews

and assessments.

Provide education to patients, their families, staff or other practitioners within area of specialty.

Serve as liaison and provide consultation on issues, regulations and standards pertaining to area of

specialty.

May participate in the implementation of plans for the marketing and promotion of program services

to the targeted population.

As appropriate, provide outreach services to the community in area of clinical specialty.

May be required to provide transportation.

Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation

among team members.

Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.OTHER FUNCTIONS: Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

High School diploma or equivalent required. Bachelor's or Master's degree in human services field preferred.

Two or more years' experience working with the population of the facility required.

One or more years’ supervisory experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Licensed counselor/therapist, as required by the state and for the area of clinical expertise.     

Valid driver's license if required by the facility.

CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

First aid may be required based on state or facility.

Benefits:

• Competitive Hourly Rates
• Medical, Dental, and Vision Insurance
• Paid Holidays
• Paid Time Off
• HSA & FSA
• Company Paid Basic Life & AD&D
• Supplemental Life & AD&D
• Disability
• 401(k) Retirement Plan - with company match
• Employee Assistance Program/Employee Discount Program

Compensation for roles at Serenity Knolls varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, Serenity Knolls provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.

Role Location: California

Calculated Hourly Range for role $30.00 - $34.00 per hour

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.