Supply Administrator (Remote)

GFI DigitalJefferson City, MO

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Job Description

GFI Digital, Inc. is currently seeking Supply Order Administrator candidates to add to our Jefferson City, MO team. If you are ready to start a new career and are ready to make a move to a company that cares about its employees, then GFI Digital is for you. The Supply Order Administrator's primary responsibility is to handle supply orders from customers, which includes research of any discrepancies that may arise and assisting internally to resolve any issues that involve customer accounts.

Responsibilities-

Create and process supply orders received from the customer via incoming calls, voicemail, online, FM Audit and email

Research orders by checking supply history, yield of toner and monthly usage

Communicate the call tag information on supplies received in error from the customer with Lead Supply Administrator

Track late or missing packages through FedEx

Assist internal customers such as Sales, Service and Customer Service departments with information needed concerning customer supply history, product codes, pricing, etc

Other duties as assigned

Soft Skills –

Precise attention to detail, high level of organization

Excellent communication and interpersonal skills

Highly self-motivated and directed

Proven analytical and problem-solving abilities

Experienced working in an office setting

Solutions focused

Ability to multi-task and organize and prioritize deadlines accordingly

Able to meet deadlines and follow clear instructions

Exhibit professional appearance and demeanor at all times

• Positive attitude

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