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Supply Chain Distribution Manager

Sturdy Memorial HospitalAttleboro, MA

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Job Description

The Supply Chain Distribution Manager is responsible for the strategic and operational oversight of supply chain distribution functions across the health system. This includes centralized storeroom management, system-wide inventory optimization, order fulfillment, internal logistics, and point-of-use distribution. The role ensures cost-effective, compliant, and timely delivery of medical-surgical supplies and equipment to support clinical operations and patient care.

This position collaborates with clinical, operational, and supply chain leadership to ensure product availability, drive continuous improvement, and implement system-wide best practices for materials distribution.

Manages: Distribution Team including Supervisors, Materials Technicians (Distribution, Receiving and Mail/Print and Drivers)

Education/Training:

  • Bachelor's degree in Supply Chain Management, Business Administration, Healthcare Administration or related field preferred. Equivalent experience may be considered.
  • Advanced certifications such as Certified Materials & Resource Professional (CMRP) or Certified Supply Chain Professional (CSCP) are highly desirable.

Required Qualifications and Skills:

  • Minimum of 5 years of progressively responsible experience in healthcare supply chain or logistics, with at least 3 years in a leadership role.
  • Strong leadership and team management skills; ability to lead through change and growth.
  • Proficient in supply chain ERP systems and Microsoft Office Suite; experience with data reporting tools (e.g., Tableau, Power BI) preferred.
  • Strong analytical, organizational, and problem-solving skills.
  • Knowledge of hospital regulatory and compliance requirements related to supply distribution.
  • Excellent interpersonal and communication skills; ability to collaborate cross-functionally with clinical and non-clinical teams.
  • Able to manage competing priorities, deadlines, and complex workflows in a fast-paced environment.

Preferred Qualifications and Skills:

  • Experience in multi-site healthcare systems or IDNs.
  • Working knowledge of Lean, Six Sigma, or other process improvement methodologies.
  • Experience with automation or technology integration in distribution operations (e.g., RFID, automated replenishment, robotics).

Essential Job Functions:

  • Lead and manage daily operations of distribution services including receiving, inventory storage, picking, packing, and delivery across hospital campuses and outpatient facilities.
  • Oversee and maintain inventory control processes, including cycle counts, par level management, and demand forecasting to ensure supply availability and minimal waste.
  • Collaborate with sourcing, procurement, and value analysis teams to support product standardization and conversions.
  • Develop and enforce standardized operating procedures and regulatory compliance (e.g., The Joint Commission, OSHA).
  • Leverage data analytics and ERP systems (e.g., Lawson, Oracle, Workday, etc.) to track KPIs such as fill rate, stockouts, and on-time delivery; identify areas for improvement.
  • Lead and develop a high-performing team through coaching, training, and performance management.
  • Implement supply chain best practices to improve efficiency, accuracy, and service levels.
  • Coordinate internal courier and logistics services, ensuring timely transport of supplies, equipment, and documentation across the health system.
  • Monitor and maintain physical conditions of storage areas to ensure cleanliness, safety, and regulatory compliance.
  • Manage budgets, cost controls, and participate in capital and operational planning.
  • Partner with clinical leadership and department heads to understand supply needs and improve service delivery.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AGE AND DIVERSITY RELATED CRITERIA:

Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.

ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to perform the essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

PHYSICAL DEMANDS:

  • Must be able to lift, push, pull, or move up to 50 lbs using proper body mechanics.
  • Regularly required to stand, walk, bend, and reach throughout the shift.
  • Must be able to work scheduled hours, including periodic weekends or holidays as needed.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

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