Supply Chain Operations Supervisor

Job Profile:

Service and Support Manager 1

Job Family:

Service and Support

Time Type:

Full time

Max Pay – Depends on experience:

$57,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Profile Summary:Manages operation of university services, including parking and transit, trademarks, licensing, and strategic partnerships. Assists in management of materials movement, event support, and providing customer service.

Job Description:

The Supply Chain Operations Supervisor oversees and coordinates daily logistics, shipping, receiving, and inventory activities across university campuses. This role ensures efficient, accurate, and timely movement of materials, mail, and equipment to support student services, academic departments, and administrative units. The Supervisor provides direct leadership to operations staff, promotes safety and compliance, and supports continuous process improvements to enhance the overall campus delivery experience. This role plays a vital part in ensuring timely and reliable logistics support to the campus community while leading a dynamic operations team.

Applicant must be eligible to work in the United States; ASU University Business Services will not be a sponsor for this position. 

Salary Range is $52,000 - $57,000; DOE

Position Salary Range:

$52,000 - $57,000; DOE

Essential Duties:

• Supervises and coordinates the daily activities of employees engaged in receiving, inspecting, storing, issuing, delivering, and maintaining records for materials, mail, and equipment.
• Oversees last-mile delivery and distribution operations, ensuring timely and accurate service across assigned areas.
• Ensures that all shipping, receiving, and delivery processes align with university policies and established service standards.
• Coordinates work schedules, routes, and priorities to meet fluctuating operational demands and seasonal surges.
• Assists with the layout, organization, and housekeeping of storage and warehouse areas for efficiency and safety.
• Monitors and maintains accurate inventory levels and records of all incoming and outgoing materials.
• Participates in annual inventory counts, reconciliation, and variance analysis to ensure data accuracy.
• Verifies incoming shipments against purchase orders and bills of lading, reporting discrepancies or damage.
• Maintains up-to-date records of inventory transactions, deliveries, and property control data.
• Leads, mentors, and trains a team of logistics, warehouse, and mailroom employees, including student or temporary staff, on proper procedures and safety practices.
• Conducts performance evaluations, provides feedback, and promotes teamwork and accountability.
• Supports employee scheduling, attendance management, and daily task assignments.
• Serves as the primary point of contact for campus departments regarding delivery schedules, lost or delayed shipments, and service requests.
• Ensures professional and courteous interactions with university staff, students, and external vendors.
• Promotes a service-oriented culture focused on reliability, communication, and problem-solving.
• Enforces safety regulations, operational policies, and risk management procedures for warehouse and delivery operations.
• Conducts safety inspections and promotes safe lifting, driving, and equipment-handling practices.
• Identifies and recommends process improvements to increase efficiency, accuracy, and customer satisfaction.
• Ensures compliance with federal, state, and university requirements, including property control and documentation standards.
• Any other tasks assigned.

Knowledge, Skills and Abilities:

• Knowledge of shipping, receiving, inventory, and warehouse operations.
• Understanding of property control, material handling, and delivery routing.
• Strong leadership and team coordination skills.
• Excellent organizational, problem-solving, and time management abilities.
• Proficiency in using warehouse management or tracking systems, spreadsheets, and reporting tools.
• Effective communication skills, both verbal and written.
• Commitment to safety, accuracy, and service quality.

Desired Qualifications:

• Demonstrated success implementing process improvements, workflow redesigns, or technology enhancements.
• Experience with WMS, TMS, asset-tracking, or ERP systems.
• Experience supporting inventory audits, compliance processes, or asset-control programs.
• Must possess a valid U.S driver’s license.

Working Environment:

• Work performed in both warehouse and office settings.
• Frequent standing, walking, bending, reaching, and lifting up to 50 pounds.
• Exposure to outdoor weather conditions, dust, and warehouse environments.
• Must be able to adapt to changing priorities and maintain focus in a fast-paced environment.
• Will be required to operate university vehicles or equipment for deliveries and material transport.
• Hours may vary and occasional Saturdays could be necessary based on business needs.

Department Statement:

The Supply Chain/Materials Management department at Arizona State University is an award-winning, fast-paced, centralized logistical services warehouse operation on all ASU campuses. As a part of University Business Services, the Supply Chain/Materials Management department provides essential goods and services for instruction, research, and operations. We are committed to exceptional customer service in order to provide innovative, sustainable, and cost-saving solutions to the University. Applicant must be eligible to work in the United States; ASU University Business Services Department will not be a sponsor for this position. 

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Location:

Off-Campus: Mesa/Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$15743.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.